Stacey Adams
New Milton,United Kingdom
Summary
Offering strong leadership and problem-solving skills with background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments. Ready to use and develop skills in strategic planning, communication, and problem solving in Operations management role.
Overview
1
1
Certification
14
14
years of professional experience
Work history
Operations Manager
Coastal Medical Partnership
New Milton
2017.05 - 2026.07
- Oversaw daily operations of busy GP practice, ensuring smooth functioning and high-quality patient care.
- Worked closely with clinicians and management to improve efficiency and patient care.
- Led and developed a team of 20 staff members, fostering collaboration and skill enhancement.
- Coordinated GP rotas to optimise service delivery and maintain patient satisfaction.
- Managed administrative workflows to enhance operational efficiency.
- Supported staff development and maintained high standards of patient service.
Clinical Administrator
Lymington Hospital
Lymington
2016.01 - 2017.05
- Provided comprehensive clinical administrative support.
- Processed referrals, ensuring timely access to care for patients.
- Collaborated with multidisciplinary healthcare teams to enhance patient outcomes and streamline communication.
- Coordinated scheduling of patient clinics using EMIS software. using EMIS.
- Trained and supported new staff, facilitating smoother onboarding and integration into the team.
Career Break
2015.11 - 2015.12
- Actively seeking new employment opportunities.
Medical Administrator
Cloudbreak Eyecare Clinic
Calgary
2014.02 - 2015.10
- Maintained accurate and compliant patient and electronic medical records to ensure seamless access to information.
- Updated patient charts and clinical documentation.
- Coordinated with hospitals to secure timely patient results and information for effective clinical decision-making.
- Assisted clinicians in delivering high-quality patient care within a specialist eye care clinic.
- Performed diagnostic testing, including OCT, FDT, IOL measurements and visual field tests.
Tax and Benefits Officer
New Forest District Council
Lymington
2012.05 - 2014.01
- Processed housing benefit and council tax claims to ensure timely support for eligible residents.
- Verified customer information and supporting documentation to maintain accuracy and compliance.
- Delivered excellent customer service while handling sensitive cases.
- Facilitated communication with government departments and police by promptly responding to requests.
- Responded to requests from government departments and the police, facilitating effective communication and information sharing.
Education
A Levels - Psychology, Media Studies, English Literature, Film Studies, Key Skills
Brockenhurst College
GCSEs -
Highcliffe School
Skills
- Operations Management
- Process optimisation
- NHS Administration
- GP Rota Planning
- Data Analysis
- Patient Records Management
- Team Leadership
- Staff Management
- Training & mentoring
- Microsoft Office
- High-pressure resilience
- Interpersonal savvy
- Communication
- Teamwork
- Customer Service
- Organisational and Time Management Skills
Certification
- Time Management and Managing Workloads – NHS (2016)
- Medical Terminology – NHS (2016)
Affiliations
- Avid gym goer, hiker and sports enthusiast
Career Objective
I am seeking a management or operations role where I can apply my extensive NHS and healthcare administration experience, leadership skills, and commitment to delivering high-quality patient services.
Timeline
Operations Manager
Coastal Medical Partnership
2017.05 - 2026.07
Clinical Administrator
Lymington Hospital
2016.01 - 2017.05
Career Break
2015.11 - 2015.12
Medical Administrator
Cloudbreak Eyecare Clinic
2014.02 - 2015.10
Tax and Benefits Officer
New Forest District Council
2012.05 - 2014.01
A Levels - Psychology, Media Studies, English Literature, Film Studies, Key Skills
Brockenhurst College
GCSEs -
Highcliffe School