Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Shaan Abbass

Part-time Student
Rochdale

Summary

Dedicated and results-oriented professional with a proven track record in customer service, equipped with exceptional communication skills and adept multitasking abilities. Possessing a strong commitment to delivering top-notch service, I excel in efficiently handling customer inquiries and resolving issues while managing multiple tasks simultaneously. With a solid background in customer-facing roles, I am proficient in utilizing various communication channels to ensure a positive customer experience. Seeking to leverage my expertise in efficient communication and multitasking to contribute to a dynamic team environment. I am always willing to learn new things and I am very passionate about the technical service industry, growing up surrounded with family who work in IT I am excited to go down a path to further my skills in the new age of the technical industry.

Overview

2
2
years of professional experience

Work History

Warehouse Operator

JD Sports
10.2023 - 03.2024
  • Collaborated with other departments to optimize warehouse space and improve overall company performance.
  • Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
  • Assembled pallets and crates for secure transportation of materials.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Car Wash Detailer

Elite Hand Car Wash
03.2022 - 09.2022
  • Promoted repeat business through exceptional customer service and attention to individual needs.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Kept inventory of supplies well-stocked and readily available for use, minimizing downtime between jobs
  • Collaborated with team members to complete high-volume tasks, ensuring timely completion of all jobs
  • Ensured customer satisfaction throughout the whole process and took charge when dealing with customers that were left unsatisfied

Education

A Level - Business Education

Rochdale 6th Form
Rochdale
04.2001 -

High School Diploma -

Falinge Park High School
Rochdale, United Kingdom
04.2001 -

Skills

Interpersonal Skills

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Interests

Football

Trading

Travelling

Timeline

Warehouse Operator

JD Sports
10.2023 - 03.2024

Car Wash Detailer

Elite Hand Car Wash
03.2022 - 09.2022

A Level - Business Education

Rochdale 6th Form
04.2001 -

High School Diploma -

Falinge Park High School
04.2001 -
Shaan AbbassPart-time Student