Highly skilled professional with a strong focus on service and innovation. Demonstrates excellent communication, creative design, and complex problem-solving abilities. Expertise in dementia care, medication administration, and care plan management. Known for being a strong decision maker and an innovative thinker. Qualified to train new staff(safer people handling) and monitor carers, maintaining high-quality patient care. Empathetic individual with impeccable customer service and interpersonal skills. Works well under pressure with savvy time management and prioritization. Demonstrates strong resilience and active listening.