Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

SRUSHTI PATEL

CFA CANDIDATE
Stanmore

Summary

As a CFA Level I candidate I developed a broad foundation of financial knowledge and analytical skills. I gained expertise in areas like ethical standards, investment tools, asset classes, portfolio management, and wealth planning. Additionally, I honed skills in time management, financial statement analysis, and the ability to apply concepts to real-world scenarios through Practical Skills Modules. Moreover, my background in customer experience has equipped me with skills to understand and exceed customer expectations, fostering positive relationship and ensuring seamless interactions at every touch point. My proactive approach and dedication to continuous improvement have consistently resulted in increased customer satisfaction scores and repeat business.

Developed leadership, time management, and problem-solving skills in fast-paced environment. Seeking to transition into new field where these transferrable skills can drive team success and operational efficiency. Dedicated to fostering productive and collaborative work environment.

Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role.

Overview

3
3
years of professional experience
1
1
Certification
3
3
Languages

Work History

Shift Manager

McDonald's Restaurant Ltd
10.2024 - Current
  • Planning for each shift and communicating with next shift manager
  • Monitoring performance, safety, security and profitability during the shift
  • Leading a team of managers and crew members, and inspiring them to create a great experience for customers
  • Providing training and support to employees
  • Resolving problems that occur during the shift
  • Stoking inventory and balancing cash register
  • Coordinating employee responsibilities to improve efficiency and customer service

Crew Trainer

McDonald's Restaurant Ltd
01.2023 - 10.2024
  • Deliver exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive dining experience.
  • Facilitate the onboarding and training of new staff members by providing guidance, demonstrating best practices, and closely monitoring their progress.
  • Assume leadership responsibilities in the absence of shift managers, ensuring smooth operations, order accuracy, and a motivated team.
  • Collaborate with colleagues to streamline workflow processes, leading to increased efficiency in service delivery.
  • Implement food safety standards and compliance measures to uphold the restaurant's reputation for high-quality and safe dining.

Crew Member

McDonald's Restaurant Ltd
08.2022 - 12.2022
  • Managed drive-through orders using a headset, demonstrating effective communication skills to ensure order accuracy and customer satisfaction.
  • Handled cash transactions with precision, maintained cash register accuracy, and conducted end-of-shift reconciliations.
  • Maintained a clean and organized work area, adhering to strict hygiene and cleanliness standards.
  • Collaborated with team members to ensure smooth operations during peak hours, enhancing service efficiency.
  • Demonstrated strong problem-solving skills by addressing customer inquiries and resolving issues promptly.

Education

MSc - Management with Professional Development and Planning

BPP University
04.2022 - 10.2023

Bachelor of Commerce - Accounting and Financial Management

Maharaja Sayajirao University
06.2018 - 05.2021

No Degree - Financial Analysis

CFA Institute
04.2001 -

Skills

Communication

Financial Analysis and Modeling

Decision Making

Integrity

Attention to Detail

Problem Solving

Time Management

Self-disciplined

Employee training

Energetic and enthusiastic

Team development

Cash handling

Certification

Leadership Transition, McDonald's Restaurant (Hamburger University)

Interests

 Enthusiastic about learning new skills and acquiring knowledge.  

 Passionate about reading philosophical and psychological books to foster motivation and  analytical thinking.  

 Enjoy exploring new places and experiencing diverse cultures.

Timeline

Leadership Transition, McDonald's Restaurant (Hamburger University)

10-2024

Shift Manager

McDonald's Restaurant Ltd
10.2024 - Current

Crew Trainer

McDonald's Restaurant Ltd
01.2023 - 10.2024

Crew Member

McDonald's Restaurant Ltd
08.2022 - 12.2022

MSc - Management with Professional Development and Planning

BPP University
04.2022 - 10.2023

Bachelor of Commerce - Accounting and Financial Management

Maharaja Sayajirao University
06.2018 - 05.2021

No Degree - Financial Analysis

CFA Institute
04.2001 -
SRUSHTI PATELCFA CANDIDATE