Dedicated and customer-focused professional seeking a position in customer service where I can leverage my strong communication skills, problem-solving abilities, and passion for helping others to enhance customer satisfaction and loyalty. Committed to delivering timely, efficient, and empathetic support, while continuously improving service quality and contributing to a positive brand reputation.
· Delivered excellent customer service in a fast-paced pub environment, consistently meeting the needs of customers.
· Took customer orders, prepared food and drinks, and served them promptly and accurately.
· Ensured a clean and welcoming environment, maintaining high standards of hygiene and organization.
· Assisted with opening and closing procedures, including setting up the dining area and ensuring proper stock levels.
· Worked collaboratively with the team to maintain smooth operations, especially during busy periods.
· Addressed customer inquiries and resolved issues in a timely and professional manner, ensuring customer satisfaction.
Customer service
Teamwork & Collaboration
Barista skills
Time management
problem-sloving
Multitasking
Hardworking
Communication skills
Adapabillty
Inventory management
Hygiene & sanitation standards