Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Sripriya Kuppusamy

Croydon,City of London

Summary

Proactive and reliable professional with 6+ years’ experience in product data management and customer-facing roles. Currently pursuing an MSc in Management, with hands-on experience in cross-functional coordination, admin support, inventory, and team supervision. Organisational, and problem-solving skills, with a keen eye for detail and a commitment to delivering excellent service in fast-paced environments.

Overview

7
7
years of post-secondary education

Work history

Assistant Manager / Head Waitress

Dosa N Chutney Ltd
Tooting, Wandsworth

June 2022 to Jan 2024

- Assisted restaurant manager with scheduling, shift planning, and daily operations

- Handled customer bookings, check-ins, emails, and payment-related queries

- Supervised team performance and ensured high standards of food service and presentation

- Managed guest relations and collaborated with kitchen staff to meet service demands

Crew Member

McDonald's
Streatham, Lambeth

May 2024 to Present

- Assisting with drive-thru operations

- Delivering positive customer service

- Resolving customer complaints efficiently

Senior Product Associate

Altius Technologies
, India

June 2015 to March 2021

- Supported product management through data entry, taxonomy mapping, and sourcing

- Ensured accuracy of product information

- maintain up-to-date product databases

- Reviewed digital assets, content quality, and categorisation for online platforms

- Quality Review of Product Content Components, Digital Assets and Images for AD Unilog eContent Website

Education

Master of Science - Management with Extended Professional Practice

Coventry University
London
06.2022 - 01.2024

BE – Electrical & Electronics Engineering -

Vivekanandha Institute of Engineering & Technology For Women
India
04.2011 - 04.2016

Skills

-Data Enrichment
-Taxonomy Mapping

-Schema Building

-Data Cleansing
-Customer Service & Complaint Handling
-Shift Scheduling & Supervision
-Attention to Detail

Languages

English
Fluent
Tamil
Native

Timeline

Master of Science - Management with Extended Professional Practice

Coventry University
06.2022 - 01.2024

BE – Electrical & Electronics Engineering -

Vivekanandha Institute of Engineering & Technology For Women
04.2011 - 04.2016

Assistant Manager / Head Waitress

Dosa N Chutney Ltd

Crew Member

McDonald's

Senior Product Associate

Altius Technologies
Sripriya Kuppusamy