Summary
Overview
Work history
Education
Skills
Personal Information
Languages
interests
Certification
Timeline
Generic

Srinu Ankalu

Middelsbrough,North yorkshire

Summary

Professional with exceptional communication skills and a strong track record in team collaboration. Expertise in customer service, CPR, and security protocols, including alarm response and radio communication. Proficient in conducting perimeter checks, identifying fire hazards, and developing evacuation procedures. Focused on enhancing safety measures and achieving organizational security objectives.

Overview

1
1
year of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Warehouse operator

Amazon
Durham
08.2025 - Current
  • Handled fragile goods delicately, minimising product damage during transport.
  • Collaborated with team members for smooth warehouse operations.
  • Used forklifts for swift movement of heavy items.
  • Communicated effectively with supervisors, improving overall workflow.
  • Kept clean work areas, promoting better productivity and safety standards.
  • Enhanced product visibility for better inventory management by correctly labelling items.
  • Kept a clean and safe workspace for enhanced operational efficiency.

packer and quality checker

central employment agency (PFF)
Sedgefield, Durham
06.2024 - 08.2025
  • Enhanced productivity with efficient arrangement and sealing of packages.
  • Applied labels to packaged goods, increasing accuracy during shipping process.
  • Executed careful inspection of items for damage, ensuring customer satisfaction.
  • Conducted defect analysis to improve manufacturing processes.
  • Documented all inspection outcomes, improved transparency in operations.
  • Tested product samples and confirmed adherence with quality standards ahead of manufacturing.

Delivery Driver

Domino's
Stockton-on-Tees
08.2024 - 07.2025
  • Handled merchandise carefully to provide safe delivery.
  • Updated daily logs with routing information, vehicle details and notable incidents.
  • Navigated through diverse weather conditions and traffic situations, ensuring timely and safe delivery of items.
  • Conducted daily vehicle checks to adhere to safety and maintenance standards, reporting any issues promptly.
  • Answered customer questions regarding shipments, quotations and Estimated Time of Deliveries (ETDs).
  • Built strong relationships with regular customers, fostering loyalty and positive feedback for the company.

Door supervisor

professional security
Middlesbrough
04.2025 - 06.2025
  • Monitored entrances and exits to ensure only authorised patrons entered, checking IDs in line with licensing laws.
  • Conducted regular floor and perimeter checks to maintain a safe and secure environment.
  • Responded quickly and calmly to incidents, defusing conflicts and removing disruptive individuals when necessary.
  • Worked closely with management and local authorities to uphold safety regulations and licensing requirements.
  • Ensured compliance with fire safety, emergency evacuation, and crowd-control procedures.
  • Provided visible security presence to deter anti-social behaviour and reassure customers.
  • Completed incident reports with accuracy and attention to detail for management review.
  • Supported customer service by assisting patrons respectfully, balancing authority with approachability.

Mail Sorter

Royal Mail Group
12.2024 - 01.2025
  • Scanned letters and parcels with handheld devices to automatically update system with locations and movements.
  • Conducted manual sorting for oversized or irregular items that could not be processed by machines.
  • Performed quality control checks, verifying the accuracy of sorted mail against delivery lists.
  • Sorted incoming mail by postal codes and categories to facilitate efficient delivery.
  • Operated automated sorting equipment, adhering to strict safety protocols to prevent accidents.

Security Door Supervisor

APS Security
07.2024 - 01.2025
  • Built excellent client and employee relationships by staying polite, helpful and attentive throughout service.
  • Patrolled and checked facilities after business closure and assisted people with leaving buildings through designated exits.
  • Conducted thorough searches of individuals and bags to prevent unauthorised items from entering premises.
  • Assisted in emergency evacuations, guiding individuals to safety and accounting for all personnel.
  • Operated communication devices to coordinate security operations between control centres and staff, receiving and giving instructions on complex issues.

Education

Bachelor's of physiotherapy - physiotherapy

NTR university
Vijayawada
10.2017 - 08.2021

Intermediate -

Sri Chaitanya junior college,

Master of Science - sports physiotherapy studies

Teesside University
Middlesbrough
09.2023 - 05.2025

Skills

  • Good communication skills
  • Ability to work in a team
  • Customer service
  • CPR proficiency
  • Knowledge of security protocols
  • Alarm response protocols
  • Radio communication proficiency
  • Perimeter check expertise
  • Fire hazard identification
  • Evacuation procedure development
  • Emergency procedure follow-through
  • Adaptability in emergencies

Personal Information

  • Date of birth: 07/10/99
  • Nationality: Indian
  • Marital status: single

Languages

English
Advanced
Hindi
Upper intermediate
Telugu
Advanced (C1)

interests

  • Travel and Nature explorer
  • cooking
  • Technology and gadgets
  • Fitness and outdoor activities

Certification

  • SIA license ( Door supervisor)
  • first-aid certificate lev.2

Timeline

Warehouse operator

Amazon
08.2025 - Current

Door supervisor

professional security
04.2025 - 06.2025

Mail Sorter

Royal Mail Group
12.2024 - 01.2025

Delivery Driver

Domino's
08.2024 - 07.2025

Security Door Supervisor

APS Security
07.2024 - 01.2025

packer and quality checker

central employment agency (PFF)
06.2024 - 08.2025

Master of Science - sports physiotherapy studies

Teesside University
09.2023 - 05.2025

Bachelor's of physiotherapy - physiotherapy

NTR university
10.2017 - 08.2021

Intermediate -

Sri Chaitanya junior college,

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Srinu Ankalu