Srinivas Keerthi
Southend-on-Sea,united kingdom
Summary
Skilled and certified Cybersecurity Analyst with 2 years of experience in Security Operations Center environments. Proficient in leveraging Security Information and Event Management (SIEM) tools and ticketing systems like Jira Service Management and ServiceNow to streamline incident response workflows. Proven ability to reduce security incidents, decrease average ticket resolution times, and implement proactive threat mitigation strategies. Seeking to apply my expertise in threat detection and incident management to strengthen an organization's security posture.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Cybersecurity Analyst
Infosys
India
2021.11 - 2023.11
- Managed full incident lifecycle for an average of 150+ security-related tickets monthly using ServiceNow, from initial alert triage to final resolution.
- Managed patching schedules for systems, kept them up-to-date against known vulnerabilities.
- Collaborated with IT and development teams by using Confluence to create and maintain documentation on security protocols and incident response procedures.
- Leveraged SIEM and endpoint data to investigate and respond to security threats, tracking all actions and outcomes directly within ticketing system.
- Generated monthly reports on key security metrics, such as ticket volume, incident types, and resolution times, to inform security management.
Education
Bachelor of Science - Computer science
Bv Raju Institute of Technology
India 2018.06 - 2021.05
Master of Science - Cyber Security
University of Hertfordshire
Hatfield 2024.01 - 2026.01
Skills
Key Skills
- Ticketing & Incident Management: ServiceNow, Jira Service Management, Confluence
- Security Tools: Splunk, IBM QRadar, Wireshark, Nessus, Metasploit, Endpoint Detection and Response (EDR) platforms
- Threat Analysis: Incident Response, Threat Intelligence, Vulnerability Assessment, Network Security, Malware Analysis
- Problem solving
- Time management
- Adaptability
- Programming/Scripting: Python, Bash
Affiliations
- Volunteering
- Watching documentaries
- Team sports
Languages
English
Advanced (C1)
Hindi
Upper intermediate
Timeline
Master of Science - Cyber Security
University of Hertfordshire
2024.01 - 2026.01
Cybersecurity Analyst
Infosys
2021.11 - 2023.11
Bachelor of Science - Computer science
Bv Raju Institute of Technology
2018.06 - 2021.05