Srikanth THADIGOPPULA
EXETER
Summary
Aspiring Analyst possess skills in Python, R, SQL, Tableau, KNIME, Analysis Services, Reporting Service, and more. An expert professional banker with more than 16 years of experience in the banking sector, who has a great reputation for problem-solving and enhancing customer satisfaction
I finished my coursework (Sept. 22) and await a certificate of completion at the University of Exeter in MSc-Business Analytics.
Overview
16
16
years of professional experience
Work History
National Relationship Manager
DBS Bank Limited
HYDERABAD
02.2019 - 11.2021
- Worked on Digital journey of unique product digibank by DBS- banking APP.
- Managing the National Relationship Accounts of Corporate Salary segment.
- Building and maintaining relationship with key DMUs of large corporates at National level to ensure mind share and business numbers.
- Ensuring service excellence in the corporate.
- Used data to build strategies for targeting specific markets and consumer demographics.
- Created customer awareness of goods, services and special promotions with creative advertising strategies.
- Taking regular feedback from customers and improving the digital services & APP journey.
- Reviewed sales data to forecast market trends and adapt marketing strategies.
- Monitored consumer patterns, anticipating changes and maintaining marketing strategy relevance in dynamic landscape.
- Collated consumer data for product preference analysis and campaign optimisation.
- Assisted businesses with setting up marketing policies and programmes for consistent growth.
- Led high-achieving communications teams through expert management, motivation and mentoring.
Regional Head_Sales
ICICI BANK LIMITED
HYDERABAD
05.2012 - 01.2019
- Business Planning: Setting Targets to the team
- Procurement: Procuring adequate Man power and Marketing materials
- Performance Management: Reviewing team performance on periodic basis
- Enhanced working relationships by participating in team-building activities.
- Coordinating with Branch banking team in aligning the targets as per Branch banking revenue targets.
- Analyze business trends and sales figures to formulate new strategies.
- Compliance with Conscience: Regular product training to staff and leadership team
- Operations & Customer redressal: Customer satisfaction is prime motto
- Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
- Consulted with clients using preferred channels, maintaining customer satisfaction. Grew and maintained client base to maximise revenue.
Location Manager- Administration
ICICI BANK LIMITED
VISAKHAPATNAM
05.2009 - 05.2012
- Handling administration related activities of the entire RAPG branch.
- Raising i-Memo s to clear Electricity bills, Water bills, Tea bills & Miscellaneous expenses.
- Maintenance & Safe guarding the Physical Assets of the branch includes Computers, Safe defenders, Vaults, Workstations, Cupboards, Telephones & Office equipment.
- Managing Property lease renewals, Rental agreements & clearing Rents and maintenance.
- Indenting the stationary & distributing to the employees in the branch as per the requirement.
- Using Cost-Cutting techniques to minimize the expenses and maximize the utilization of available resources.
- Dual responsibility of both Debt Manager & Location Manager simultaneously.
Debt Manager
ICICI BANK LIMITED
VISAKHAPATNAM
08.2005 - 04.2012
- Managed debt portfolio of the credit cards at Visakhapatnam location.
- Allocating the portfolio to the debt servicing agencies as per the guidelines.
- Managing the In-House team to ensure productivity by each individual is above the standards.
- Planning & Executing the plans with maximum utilization of the available resources.
- Time to time evaluation of the performance at individual level & team level.
- Maintaining MIS & updating it on regular basis.
- Awarded best DEBT Branch Manger in September 2009.
Education
Master of Science - Business Analytics
University of Exeter
EXETERPost Graduate Program - DATA SCIENCE and BUSINESS ANALYTICS
Great Lakes Institute
Bachelor of TECHNOLOGY - MECHANICAL ENGINEERING
JNTU College of Engineering Hyderabad
HYDERABAD-INDIASkills
Data Analysis
undefinedTimeline
National Relationship Manager
DBS Bank Limited
02.2019 - 11.2021
Regional Head_Sales
ICICI BANK LIMITED
05.2012 - 01.2019
Location Manager- Administration
ICICI BANK LIMITED
05.2009 - 05.2012
Debt Manager
ICICI BANK LIMITED
08.2005 - 04.2012
Master of Science - Business Analytics
University of Exeter
Post Graduate Program - DATA SCIENCE and BUSINESS ANALYTICS
Great Lakes Institute
Bachelor of TECHNOLOGY - MECHANICAL ENGINEERING
JNTU College of Engineering Hyderabad
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