Sriha Dubbaka
Student
Upminster ,London
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Hardworking and passionate job seeker with strong organizational skills eager to secure a position into food industry management. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Barista
Costa
London, London
07.2022 - Current
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Promoted additional items with beverages, increasing store sales.
- Prepared eye-catching, creative latte art to please customers.
- Complied with standards for merchandising, stocking and storing product.
- Controlled line and crowd with quick, efficient service.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Shift Manager
Dominos
London, London
11.2021 - 06.2022
- Excelled in every store position and regularly backed up front-line staff.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained and mentored new employees to maximize team performance.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Kept employees operating productively and working on task to meet business and customer needs.
- Tracked receipts, employee hours and inventory movements.
- Trained back-up associates and led crew members in managing operations of storefront.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Education
Master of Science - Food Innovation
University of Greewich
London09.2022
Bachelor of Science - Food And Nutrition
St Anns Girls High School
Hyderabad, Telangana Hyderabad.11.2020
Skills
- Coordinating Orders
- Espresso Machine Operation and Maintenance
- Hospitality and Professionalism
- Workstation Maintenance
- Food Serving and Preparation
- Equipment Checks and Assessments
- Stocking Supplies and Retail Products
- Product Advertising
- Food Storage Management
- Billing and Payment Processing
- Minor Repairs
- Resolving Complaints
- Bank Deposits
- Exceptional Customer Service
- Origination Knowledge
- Communications Strategies
- Credit Card Transactions
- Cash Flow Management
Timeline
Barista
Costa
07.2022 - Current
Shift Manager
Dominos
11.2021 - 06.2022
Master of Science - Food Innovation
University of Greewich
Bachelor of Science - Food And Nutrition
St Anns Girls High School
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