Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Hi, I’m
Sreya Chekkura Keloth
Sales And Marketing Administrator
Summary
Overview
5
years of professional experience
4
Languages
Work History
MIDFIXNottingham
Marketing Administrator and CRM Specialist
04.2023 - Current
Job overview
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Educated clients on new products or services to increase customer engagement with brand.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Identified key entry points to enhance market penetration and maximize returns.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Created dashboards to monitor and track key performance indicators.
- Implemented business intelligence solutions to increase operational efficiency.
- Developed complex dashboard and reporting tools to track business performance metrics.
QualitestLondon
Customer Success Executive
07.2021 - 01.2023
Job overview
- Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
- Built diverse sales pipeline to exceed quota targets.
- Assessed customer needs and developed customized solutions to drive sales.
- Conducted market research to discover new leads, opportunities and messaging.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Developed and maintained relationships with key clients to increase sales and customer retention.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Freshworks IncChennai
Business Development Executive/Account Manager - B2B Business Development
02.2019 - 09.2020
Job overview
- Develop relationships with potential customers, offer technical support and negotiate deals for the client with the organization's profitability in mind
- Interact with clients and engineers to determine system requirements and assess needs
- Create customer-specific proposals, negotiations and closure of deals
- Create and give technical presentations to customers and potential customers to explain products or services.
Freshworks IncChennai
ISV Partner Manager / Startup Program Account Mana
02.2019 - 09.2020
Job overview
- Identify and onboard ISV partners while collaborating with current programme partners
- Create an inclusive business plan and growth strategy based on an understanding of ISV partner aspirations -Work across multi-functional teams within Freshworks and externally with the ISV partner -Track and report pipeline, deal closure against goals -Customer expertise
- Strategic perspective
- Leadership
- Skilled negotiation
- Value-based selling.
Education
Greenwich UniversityLondon
Master of Arts from Business Management
10.2020 - 2021.12
University Overview
Massey UniversityNew Zealand
Master of Arts from Business Administration
10.2020 - 2021.12
University Overview
Amrita Vishwa VidyapeethamKollam
Bachelor of Technology from Electronics and Communications
06.2015 - 2019.05
University Overview
Skills
Good Communication skillsundefined
Accomplishments
Accomplishments
1. Only SDR in Inside Sales to take over the KPI numbers
2. Top Sales Closure - 2020
3. Rising Star Award - 2020
4. Miss Face of Kerala - Runner up
5. Miss South India - Finalist
Timeline
Marketing Administrator and CRM Specialist
MIDFIX
04.2023 - Current
Customer Success Executive
Qualitest
07.2021 - 01.2023
Greenwich University
Master of Arts from Business Management
10.2020 - 2021.12
Massey University
Master of Arts from Business Administration
10.2020 - 2021.12
Business Development Executive/Account Manager - B2B Business Development
Freshworks Inc
02.2019 - 09.2020
ISV Partner Manager / Startup Program Account Mana
Freshworks Inc
02.2019 - 09.2020
Amrita Vishwa Vidyapeetham
Bachelor of Technology from Electronics and Communications
06.2015 - 2019.05
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