Sreelekshmi Pushpan
Colchester,Essex
Summary
Dedicated professional with expertise in health checks, daily living assistance, and therapeutic care. Skilled in mental health support and care management, with a strong focus on safeguarding policies and client behaviour management. Proficient in personal care and documentation, utilising software such as Nourish to enhance service delivery. Demonstrates emotional awareness, active listening, and confident communication to foster empathetic relationships. Problem-solving abilities combined with resourcefulness ensure effective communication across multilingual platforms. Committed to health and safety compliance while supporting dyslexia interventions and SEN strategies. A dedicated team player with experience in autism support, special educational needs communication, and inclusive learning practices. Career goals include advancing therapeutic care techniques to improve client outcomes through innovative social activity programmes and student engagement techniques.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Support Worker
Black Swan Care group
COLCHESTER, Essex
12.2022 - 01.2026
- Provided support in social, physical and emotional areas to assist clients with integrating into local community.
- Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
- Assisted clients in taking ownership of financial responsibility and management of personal care.
- Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
- Supported clients with bathing, washing and toileting.
- Provided emotional support to make families and patients feel comfortable and supported.
- Provided clients with exciting and mentally stimulating activities to improve quality of life.
- Built trust by maintaining strict confidentiality and sensitivity to patient needs.
- Provided companionship through emotional and mental support, assisting with day-to-day living.
- Maintained excellent client relationships by offering practical and emotional support throughout care.
- Assisted with feeding and drinking tasks when required by clients.
- Promoted client independence by providing motivation throughout daily tasks.
- Displayed in-depth understanding of individual patient needs, ensuring round-the-clock tailored support.
- Looked after clients' physical, emotional and social needs using person-centred approach.
Inclusive learning assistant
Eastern education group
Ipswich, Suffolk
05.2024 - 12.2024
- Carried out duties with strict compliance to company standards and policies.
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
- Offered support to special needs students, guaranteeing safety and access to equitable learning.
- Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
- Created positive, engaging learning environments to improve student experiences.
- Communicated with parents and caregivers to report on student progress and challenges.
- Responded to changing needs of pupils and staff to provide maximum help and support.
- Supervised pupils during lunchtimes and educational visits.
- Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
- Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
- Managed pupil behaviour to cultivate focused and productive classes.
- Aided improvements in educational, emotional and social development.
Back of the house team member
German Doner Kebab
COLCHESTER, Essex
09.2022 - 11.2022
- Persistently strove for continual improvement and worked cooperatively as team member.
- Maintained clean, safe environment by adhering to sanitation and safety requirements.
- Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.
- Listened to guest complaints or suggestions and offered suitable solutions, providing outstanding customer experiences.
- Worked with kitchen staff during busy periods to maintain service delivery quality and wow guests with amazing meals.
- Garnished and arranged food items with focus on presentation to enhance customer experience.
Education
Master of Science - Psychology
University of Essex
Colchester, ESS 10.2022 - 06.2023
Master of Arts - English and Comparative literature
Pondicherry University
Pondicherry 07.2019 - 04.2021
Bachelor of Arts - English language and literature
CMS College
Kottayam 07.2016 - 05.2019
Skills
- Health Checks
- Daily Living Assistance
- Therapeutic Care
- Mental Health Support
- Care Management
- Safeguarding Policies
- Client Behaviour Management
- Personal Care
- Documentation Expertise
- Skilled in using software "Nourish"
- Emotional Awareness
- Active Listening
- Confident Communicator
- Empathetic
- Problem-Solving
- Communication Skills
- Resourcefulness
- Multilingual
- Google Workspace
- Health and Safety Compliance
- Microsoft Office
- Dyslexia support
- Dedicated team player
- Personal care assistance
- SEN interventions
- Behaviour management strategies
- Autism support
- Special educational needs communication
- Group learning support
- Individual learning support
- Student engagement techniques
- Social activity programs
- Inclusive learning practices
- Sign Language
Languages
6,6,IELTS Overall Score 8,6
Languages
Malayalam
English
Hindi
Malayalam
Timeline
Inclusive learning assistant
Eastern education group
05.2024 - 12.2024
Support Worker
Black Swan Care group
12.2022 - 01.2026
Master of Science - Psychology
University of Essex
10.2022 - 06.2023
Back of the house team member
German Doner Kebab
09.2022 - 11.2022
Master of Arts - English and Comparative literature
Pondicherry University
07.2019 - 04.2021
Bachelor of Arts - English language and literature
CMS College
07.2016 - 05.2019