
Enthusiastic software QA analyst with over 5 years of experience, having broad expertise in SDLC, software testing, and agile methodologies. Highly skilled in testing tools like JIRA. Demonstrated success in leading QA teams, with notable accomplishments including significantly reducing defect ratios and enhancing product stability.
• We have been part of the project since the pilot phase of the transition.
• Involved in the transition of one of the critical/major applications in Chubb Account (ACES.)
• Responsible for L2/L3 support on application issues and servicing standard issues from users.
• Played a key role in taking up the team lead roles & responsibilities for ACES.
• oversees knowledge transfer, mentors recently hired team members, and manages resources.
• End-to-end coordination with users and clients on corrective and adaptive change requests related to ACES.
• Involved in the application migration activities for informatics, which is an ongoing development project; • Involved in CI/CD Phases from source to deployment, As a tester, I have verified the application's performance and functionalities during the testing phase using manual method.