Sreekanth Vamadevan

An enthusiastic person with 16 years of experience in banking with a passion in problem solving and process re-engineering. I explore and look for areas of improvement, which can create and optimize business functions and create value to stakeholders.

I have enjoyed many roles at different levels throughout my career in Trade Finance, Cash Management, Operational risk and Client Services and was able to successfully deliver positive outcomes.

Doha Bank

Received numerous appreciations from clients and foreign banks for exceptional customer service
Successfully led the implementation of the Dynamic Advice project in the Trade Finance Department, resulting in the automation of customer advice
Successfully created and tested the automation document for charges related to Letters of Credit and Guarantee.

Standard Chartered
Received recognition from the Group CEO for successfully completing an A3 project aimed at improving client experience by adding an Online Banking Setup Form to the SCB website
Onboarded over 80% of Standard Chartered’s corporate clients into the Online E-statements module and received appreciation from senior stakeholders for its successful implementation
Successfully integrated 30 key clients into SWIFT GPI, resulting in a decrease in inquiries and improved customer experience
Collaborated with the development team to create and implement an internal Chatbot to address intricate technical inquiries, enhancing the end user experience
Successfully tested and rolled out Enquiry & Investigations, Stop Payment, and Trade Transaction Tracking functionality to clients across the group and also improved the STS rate for salary payments by 3% through process optimization.

Royal Bank of Scotland Business Services Pvt Ltd
Achieved Certified Documentary Credit Specialist (CDCS) certification in just 15 months
Received recognition from a major client of RBS US operations for conducting thorough discrepancy analysis
Coordinated the Lean Management process for UK operations for over a year
Passed TSA level 1 (Trade Skill Assessment), TSA level 2, and CSA level 1 (Cash Skill Assessment)
Innovatively redesigned bank trade templates to automate charge calculation.

Avid hiker with a love for adventure and the great outdoors