Spencer Yousaf

Fill & Check levels on ATM's & Tito dispensers on a sessional basis to ensure customer journey is great. I can also do pay outs and basic problem solving on slot machines

Prize money envelopes filled prior to session starting

Cashing up of tills at the end of each sales session

Selling on Booksales and Ice cream on a sessional basis

Balancing the safe on a sessional basis

Inputting all sales figures on the FM on a sessional basis

Process G4s deliveries and do banking.

• Checked identification of customers to enforce age restriction laws on alcohol consumption.
• Maintained clean premises, promoting a welcoming atmosphere for patrons.
• Supervised team members to ensure excellent service delivery.
• Handled difficult customers tactfully, ensuring minimum disruption to other guests.
• Ensured a safe environment by strictly adhering to health and safety regulations.
• Managed cash flow, ensuring correct transaction procedures were followed.
• Trained staff for improved service quality and professionalism.
• Ordered supplies keeping optimum stock levels, avoiding overstocking or under-stocking situations.
• Maintained bar stocks, replenishing daily as necessary.
• Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
• Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
• Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
• Closely monitored stock levels to implement necessary replenishments for smooth running bar service.
• Maintained exceptional customer service at peak times through strategic management of priorities and responsibilities.
• Monitored and maintained stock levels for maximised efficiency and minimised waste.

• Boosted sales through suggestive selling techniques.
• Rotated stock periodically, reducing instances of expired or outdated inventory.
• Assisted in stock replenishment to maintain store appearance.
• Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
• Maintained clean shop floor, promoting a welcoming environment.
• Supported team members for improved operational efficiency.
• Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
• Provided coverage during peak times to manage customer flow effectively.
• Helped in the setup of special events and promotional activities within the store.
• Handled transactions, maintaining accurate till records.
• Collaborated with store manager to identify fast-selling products and restock accordingly.
• Handled cash register operations efficiently, minimising queue lengths at checkouts.
• Participated in seasonal sale preparations by arranging promotional displays strategically.
• Stayed updated on current promotions and new products to provide accurate information to customers.
• Ensured visual merchandising standards with regular display updates.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Followed company procedures and guidelines for smooth retail operations.