Spencer Rogers

Served as deputy Team Leader, training team members to enhance performance.

Processed claims for individuals seeking financial support for caregiving responsibilities.

Completed telephony training to improve customer service capabilities.

Handled confidential documents with utmost care, ensured data security at all times.

Provided excellent customer service for improved client satisfaction.

Prioritised tasks for timely completion.

Adapted quickly to changes in procedures or policies, maintained consistency in output quality despite increase in workload demands.

Supported customers experiencing financial difficulties through effective telephony assistance.

Provided guidance and solutions to help customers navigate financial challenges.

Delivered excellent customer service by actively listening to client needs and concerns.

I had multiple roles in this job including back of house training, taking responsibility for deliveries also working on the shop floor which included general sales assistant duties and also cashing up at the end of the day’s trading.

I was employed by Chester race course for Racing events working behind bar so I am used to working in a busy and fast working environment.

Dates of employment for this job vary since it was a 0 hour contract.

Assisted customers with queries on shop floor during temporary holiday position at Next.
Provided exceptional customer service to enhance shopping experience during peak season.

Prepared sandwiches and drinks for high-volume service.

Served customers efficiently, ensuring satisfaction with orders.

Conducted food preparation tasks before store opening.