Spencer Bradbury

• Led the tendering process for residential development, including a sports pavilion and football pitch, from preparation through to analysis of returns and sign off.
• Arrange and host pre-order meetings.
• Manage sub-contractor payments - including measured works and variation applications.
• Oversee S106 cashflow and produce a tracker to ensure compliance.
• Monitor HA cashflow and hand over check lists.
• Managed project costs by preparing and monitoring Valuation Reports (CVRs) to ensure accurate financial reporting and value engineering.
• Collaborated with the sales team to set up and coordinate showhomes, aligning commercial and marketing objectives.
• Oversee sub-contractor performance, addressing issues promptly to maintain project timelines and quality standards.
• Coordinated the setup of the site compound, handling all commercial aspects.
• Monitor build stage and produce work-in-progress (WIP) drawings for senior management.

🎉 Awarded Graduate of the Year 2024 for Bellway Homes 🎉

• Supporting with the production of draft budgets and site start budgets
• Supporting with the production of quarterly valuations (CVR) and complete ‘cost to complete’ exercises for all allocated developments
• Complete on-site measurements, assess and produce sub-contract payments / final accounts, ensuring that the sub-contractor has signed these off
• Produce sub-contract orders, ensuring they are correctly authorised, together with all necessary documentation to ensure detailed procurement
• Attend and host various meetings, such as pre-order meetings, quarterly valuation meetings and project review meetings with senior management, construction team and external contractors
• Support with the management of all sub-contract orders on site, meeting sub-contractors as and when required
• Ensure procurement and quotations are in line with Group trade specifications and accurate
• Price customer extras and liaise with the Sales Department
• Assist with material buying when required

• Collected over £100,000 in initial rent payments, securing over 100 new tenancies on behalf of clients.
• Qualified new applicants, conducting in-depth reviews to determine financial circumstances.
• Reviewed sales strategies and marketing plans to boost company performance.
• Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
• Advertised properties to general public via multiple listing services to maximise exposure such as Rightmove, Zoopla and OnTheMarket.com.
• Conducted viewings at various properties, negotiated terms between landlord and applicant, assisting to achieve a mutually beneficial agreement.
• Provided Landlords with professional advice surrounding their investment property. Raining from current market conditions, pricing strategies, marketing material and legal obligations.

• Maintained and updated all required materials needed for a letting process to complete, alongside following Housing Act law requirements such as Certificates and credit checks to be relevant and up-to-date.
• Managed tenant maintenance issues throughout the process to ensure a fast and reliable service to overcome problems.
• Provide good communication between tenant, landlord and contractors to keep all parties on the same page and up to date.
• Supported all members of the team, including Directors; improving operations and resolving issues to deliver top-notch customer service.
• Worked directly with Maintenance, Sales and Marketing departments to achieve high lets and efficient tenant support while occupying with the company.
• Monitored multiple databases to keep track of all company records, ranging from client documentation, lets and rental information. Using Outlook, Word, Excel, LetMC & Dezrez.
• Increased customer satisfaction, addressing issues effectively for speedy resolution.

• Answered customer telephone calls promptly, improving on-hold wait times and enhancing customer satisfaction scores.
• Responded promptly to enquiries from clients and staff via email and telephone
• Assisted customers with varying questions and concerns, using industry knowledge and service expertise to resolve issues promptly.

• Completed shift beginning and end procedures, including Opening and Closing down duties.
• Calculated charges, issued bills and collected payments.
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
• Kept tables neat by clearing away dirty dishes, wiping down surfaces and refreshing glasses or beverages.
• Devised unique events and special promotions to drive sales.E.g- Hosting Pub Quizzes as Quizmaster.
• Maintained bar stocks, replenishing daily as necessary.Developing an attention to detail to stock.
• Prepared mixed drinks, and poured wine, beer and non-alcoholic beverages.
• Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

• Ensured timely, error-free deliveries of 50+ packages, covering Buckinghamshire areas.
• Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
• Loaded and unloaded delivery vans, achieving productivity targets.
• Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
• Utilised GPS and navigation software appropriately, maximising route efficiency for prompt delivery timeframes.