Sowjanya Bollam
Cambridge
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [5+] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
5
5
years of professional experience
Work History
Admissions Officer
Universal Learning Group
Melbourne , Vic
10.2022 - 05.2023
- Reviewed applications for completeness and accuracy prior to processing.
- Conducted interviews with applicants in order to evaluate qualifications for admission.
- Prepared reports summarizing admissions data such as number of applicants accepted, denied, waitlisted by gender, ethnicity, country of origin.
- Coordinated communication between departments regarding applicant status updates.
- Maintained accurate records of all application materials received from prospective students.
- Responded promptly to inquiries from prospective students via email or telephone calls.
- Prepared reports on enrollment trends to inform institutional planning decisions.
Administrative Assistant
I Aussizz Migration and Education Consultants Pty Ltd
Melbourne
11.2019 - 05.2023
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Screening the documents received from consultants/associates for quality, authenticity and genuineness and complete a quality application before sending it to our Prime Universities or the Prime University CPU units of other state offices
- Follow up'swith consultants regarding pending documents and paperwork to process timely applications for Aussizz prime university partners
- Accurately maintaining students' prospects – number of leads, number of probable prospects, number of confirmed prospects, application data in the Operations Manager's lead or application tracker sheet
- Providing a proper induction to new associates as and when directed by the manager
- This includes but is not limited to the starting induction meeting, organising agreements and setup in the Kondesk
- Maintaining a quick and consistent Turn Around Time (TAT) in terms of responding to consultants, associates, and the prime universities, updating CRM data and generating reports
- Follow up's with representatives of the education providers regarding offer letters, confirmations of enrolment (CoE's) and other related information to secure students' admissions as and when directed by the operations manager
- Providing administrative support to the associates as and when needed to submit their student applications
- Create and maintain accurate client information such as enquiry notes, file notes, admission entries, offer letters, COE's and follow-ups in the organisations CRM system
- Updating and maintaining accurate information about enrolled students such as CoE cancellations, deferments, and changes of course in the organisations CRM system Helping towards building strong referral pipelines and increasing client retention by ensuring good after sale service engagement with the associates
- Taking part in the organisations training and assessment activities as and when directed Building content, participate in marketing activities, and engage the client base/associate partners on the organisation's social media handles such as Facebook, Instagram, WhatsApp and LinkedIn as and when directed by the manager
- Coordinating between the associates and the accounts team to assure timely commission processing
- Offered technical support and troubleshot issues to enhance office productivity
- Monitored office calendars to plan meetings, activities and travel to maximize productivity
- Managed relational database to store information for reference, reporting and analysis
- Sorted, opened and routed mail and deliveries to meet business requirements
- Identified communication channels to set roadmap to distribute information.
Educational Consultant
Study Path Consultants
Melbourne
01.2018 - 11.2019
- Counselling Students and attending to their requirements Canvas students for university admissions Data base management with student's data Processing applications to educational providers Social media marketing
- Engaged with Students through social media platforms including Facebook, Twitter, Instagram.
- Developed, implemented and evaluated marketing campaigns
- Organized promotional events such as conferences,education fairs
Education
MBA - Business
University of Northampton
UK06-2025
Bachelor of Electrical & Electronics: Engineering -
Aurora Degree College
11.2019
Computer Networking -
Melbourne Institute of Technology
11.2016
Skills
- Strategic planning
- Documentation and control
- Database administration
- Customer and client relations
- Contract agreement preparation
- Invoice Processing
- Administrative support
- Relationship building
Languages
- Telugu
- Hindi
- English
References
References available upon request.
Timeline
Admissions Officer
Universal Learning Group
10.2022 - 05.2023
Administrative Assistant
I Aussizz Migration and Education Consultants Pty Ltd
11.2019 - 05.2023
Educational Consultant
Study Path Consultants
01.2018 - 11.2019
MBA - Business
University of Northampton
Bachelor of Electrical & Electronics: Engineering -
Aurora Degree College
Computer Networking -
Melbourne Institute of Technology
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