Souvi Das
Sutton,Surrey
Summary
Dedicated Community Support and Administration professional with current experience at Volunteer Centre Sutton supporting community programs and stakeholder coordination. Strong background in public relations, healthcare operations, and community engagement. Proven ability to manage administrative processes, support vulnerable groups, and collaborate with diverse stakeholders. Seeking to contribute in a community-focused or administrative role within the public or non-profit sector.
Overview
22
22
years of professional experience
Work History
Community Support Administrator
Volunteer Centre Sutton
Sutton, Surrey
12.2023 - Current
- Support delivery of community programmes, including Ukraine support initiatives
- Coordinate with volunteers, service users, and partner organisations
- Maintain accurate records, documentation, and reporting
- Assist in scheduling, communication, and operational coordination
- Provide frontline support to community members accessing services
Senior Guest Relation Executive
Rabindranath Tagore International Institute of Cardiac Sciences
12.2004 - 09.2007
- Managed daily operations of a busy outpatient department (OPD)
- Coordinated with medical and administrative teams to ensure smooth service delivery
- Improved patient experience by reducing waiting times
- Supervised staff and handled escalations effectively
Marketing Executive
Inforev Technologies
01.2004 - 12.2004
- Generated leads and converted clients through effective communication
- Delivered tailored solutions based on client needs
- Built and maintained strong customer relationships
Education
PGD - Public Relations
Bharatiya Vidya Bhavan
Bachelor of Commerce - undefined
University of Calcutta
Skills
- Community & Stakeholder Engagement
- Administrative Support & Coordination
- Programme Support
- Communication & Interpersonal Skills
- Event & Activity Coordination
- Record Keeping & Documentation
- Team Collaboration
- Problem Solving & Adaptability
Additional Information
Strong communication and interpersonal skills, Experience working in multicultural environments, Eligible to work in the UK
Community Engagement Voluntary Contributions
- Volunteer, Community Services, Village of Deerfield, Deerfield, Illinois, USA, 01/01/17, 12/31/21, Supported food bank and community assistance programmes; helped connect vulnerable individuals with local resources.
- Parent Committee Member (PTO), Kipling Elementary School, USA, 01/01/17, 12/31/21, Organised school events and community activities; supported fundraising and engagement initiatives.
Timeline
Community Support Administrator
Volunteer Centre Sutton
12.2023 - Current
Senior Guest Relation Executive
Rabindranath Tagore International Institute of Cardiac Sciences
12.2004 - 09.2007
Marketing Executive
Inforev Technologies
01.2004 - 12.2004
PGD - Public Relations
Bharatiya Vidya Bhavan
Bachelor of Commerce - undefined
University of Calcutta