Sourav Giri
Mahipalpur, New Delhi ,,India
Summary
Bringing blend of strategic thinking and people management skills, with proven track record of driving team success and fostering collaborative work environment. Known for effective communication, problem-solving, and adaptability, ensuring smooth operations and achieving business goals.
Overview
5
5
years of professional experience
Work History
Customer Service Senior Executive
Air india sats
IGI Airport,T3,New Delhi , India
01.2022 - 1 1
- Delivered high level of service to customers in effort to build upon future relationships.
- Managed passenger check-in, boarding, and arrival services for domestic and international flights.
- Verified travel documents, including passports, visas, and other immigration-related requirements, ensuring compliance with airline and destination country regulations.
Marketing Executive
Svps Ltd
Kolkata , India
05.2019 - 12.2019
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
- Prepared detailed marketing forecasts on daily, weekly and quarterly basis.
Site Engineer
SB ROYAL ENGINEERS PVT LTD
Bengaluru , INDIA
03.2015 - 02.2019
- Supervised site activities, directing labour and resources to meet project milestones.
Education
Diploma - Civil engineering
Nivedita institute of technology
03.2015
10th -
DBCV
03.2011
12TH -
MBHS
01.2013
Skills
- Customer relationship management
- Client relationship management
- Team building and training
LANGUAGES
Bengali
Hindi
English
Timeline
Customer Service Senior Executive
Air india sats
01.2022 - 1 1
Marketing Executive
Svps Ltd
05.2019 - 12.2019
Site Engineer
SB ROYAL ENGINEERS PVT LTD
03.2015 - 02.2019
Diploma - Civil engineering
Nivedita institute of technology
10th -
DBCV
12TH -
MBHS