Sourav Dutta

Here are the resume points without company names:

• Developed a bookability dashboard to track trends and performance, incorporating seasonality data to separate campaign changes from seasonal fluctuations.
• Created a regression model to quantify the expected transaction/NBV improvements per percentage increase in bookability.
• Implemented an early issue identification system using Splunk alerts on Slack, enabling quick action through excision rules and ticketing.
• Collaborated on an automated excision tool to suppress high price change content, preserving PQS and preventing content disablement.
• Devised a proxy for partner clicks data using internal sources, enabling insights at carrier/route granularity for platforms lacking detailed click reporting.
• Led manual research initiatives to identify bookability gaps, unlocking new opportunities such as same-day travel booking and resolving content filtering issues.
• Ensured offer-sharing alignment to prevent discrepancies in implementations across different platforms.
• Optimized Look-to-Book for partners by identifying high-impact intersections and implementing targeted rules.
• Led an automated bidding project, coordinating multiple teams to successfully launch an automated pipeline replicating custom bidding rules contributing to a 67% QoQ volume increase while maintaining better-than-expected ROAS.
• Investigated transaction attribution discrepancies, identifying untracked secondary auction clicks (~20%) and misattributed transactions (~10%).
• Launched branded fares, driving a 40% MoM increase in transactions at healthy ROAS.
• Implemented split-ticket limitations, improving latency by ~2 seconds and reducing annual operational costs by ~$50k.

• Worked closely with CRM team to implement Microsoft Dynamics 365 CRM including building the Business Requirement documentation, functional scope, technical documentation, and test cases
• The project, when implemented, helped in tracking patient journey and increased cross-selling of hospital services and products, especially pharmacy sales
• Undertook the new Pricing Strategy project with the help of FAP team to revise the price of the hospital services
• Initiated pricing process optimisation for third party insurance companies by analysing revenue reports
• Resulted in better tie-ups with the insurance companies with yearly revenue increase of around 11%
• Introduced a Vendor Report Card system to categorise and identify vendors with good records with the hospital
• Implemented a new incident resolution process where incidents with highest negative business impact given highest priority

• Spearheaded end-to-end Wealth Management Activities (Premier) including management of investment portfolios of the existing high net worth clients
• Successfully handled an investment portfolio amounting to £40 million, earning an average revenue of £90,000 per quarter

• Managed SAP Application Development Activities inclusive of coding, design, development, deployment, and many more
• Coordinated with the Business Analyst team to define the Functional Requirement Documentation (FRD) for SAP Material Management module
• Responsible for Technical Requirement Documentation (TRD) based on the detailed architecture and designs for the projects worked on
• Built test cases for developments and performed initial testing for the developments