Results-driven software testing professional with over 12 years of experience at TCS, specializing in various functional domains, including public service, banking and finance, insurance, retail, travel, tourism, and hospitality. Expertise in testing, debugging, and diagnosing application errors while adhering to established protocols and quality standards. Proficient in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Software Lifecycle Engineering (SLE) methodologies. Demonstrated success in cross-functional collaboration through hybrid roles as a Business Analyst and Scrum Master, significantly enhancing technical and strategic project outcomes.