Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Soul Denton-Driver

York

Summary

Hard-working undergraduate student with strong passion for law. Experienced in customer-facing roles with a drive to make a committed social change. Seeking professional experience in law and social roles with a commitment to thrive in various practices.

Overview

3
3
years of professional experience

Work History

Retail assistant

Primark
York
10.2024 - Current
  • Assisted customers in locating specific items to boost satisfaction.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.

Virtual Work Experience

Forage
08.2023 - Current
  • Used Forage as a platform to gain valuable experience from law firms across the country and beyond.
  • Completed a series of tasks in which provided the opportunity to gain skills across various disciplines in Law and Real-Estate, including commercial and intellectual law.
  • Collected evidence of progression and attendance for excellent record keeping.

Food and beverage team member

Center Parcs
Bedfordshire
03.2024 - 09.2024
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards. Helped to drive satisfaction score past national expectation of 70%.
  • Demonstrated high standards of customer service to take and deliver accurate food and coffee orders.
  • Actively listened to guests and understood when managing complex food service complaints.
  • Served a welcoming community; providing families and children a chance to escape and create memories for life.

Sales assistant

CeX
Milton Keynes
11.2023 - 03.2024
  • Worked for a leading company in second-hand sales and trade-ins, specialising in a two-way transaction system.
  • Improved communication skills through conversing with colleagues and a variety of customers.
  • Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
  • Resolved customer complaints and process issues with proactive problem-solving skills.

Volunteer

BFI Southbank
London
10.2023 - 10.2023
  • Provided excellent customer service skills towards an international audience.
  • Assisted with an eye-opening experience, involving VR that told past and present-day narratives.
  • Gained skills in the area of hospitality through assisting with food and beverages for our customers as well as team leaders.

Production Work Experience

Unedited
London
05.2022 - 05.2022
  • Used this work experience as a chance to learn the needs and values in radio production with independent, POC-owned company.
  • Achieved understanding towards creating a niche audience.
  • Helped to create timestamps and monitored audio for appropriate use.
  • Contributed to research for shows on BBC Radio 1Xtra.

Education

Bachelor of Arts - Sociology with Criminology

University of York
York
09/2024 -

A-Levels - Media Studies (A), Photography (B), Textiles (D)

Bedford Sixth Form
Bedford
09/2021 - 06/2023

GCSEs - 11 GCSEs (Grades 9-5); English (9), Mathematics (7)

Salvatorian College
Harrow Weald, Harrow
09/2016 - 06/2021

Skills

  • Market Research
  • Problem-Solving
  • Production Planning
  • Communication
  • Customer Service


Affiliations

  • Member of the York UNICEF on Campus NGO

Timeline

Retail assistant

Primark
10.2024 - Current

Food and beverage team member

Center Parcs
03.2024 - 09.2024

Sales assistant

CeX
11.2023 - 03.2024

Volunteer

BFI Southbank
10.2023 - 10.2023

Virtual Work Experience

Forage
08.2023 - Current

Production Work Experience

Unedited
05.2022 - 05.2022

Bachelor of Arts - Sociology with Criminology

University of York
09/2024 -

A-Levels - Media Studies (A), Photography (B), Textiles (D)

Bedford Sixth Form
09/2021 - 06/2023

GCSEs - 11 GCSEs (Grades 9-5); English (9), Mathematics (7)

Salvatorian College
09/2016 - 06/2021

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Soul Denton-Driver