Soul Denton-Driver
York
Summary
Hard-working undergraduate student with strong passion for law. Experienced in customer-facing roles with a drive to make a committed social change. Seeking professional experience in law and social roles with a commitment to thrive in various practices.
Overview
3
3
years of professional experience
Work history
Retail assistant
Primark
York
2024.10 - Current
- Assisted customers in locating specific items to boost satisfaction.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Virtual Work Experience
Forage
2023.08 - Current
- Used Forage as a platform to gain valuable experience from law firms across the country and beyond.
- Completed a series of tasks in which provided the opportunity to gain skills across various disciplines in Law and Real-Estate, including commercial and intellectual law.
- Collected evidence of progression and attendance for excellent record keeping.
Food and beverage team member
Center Parcs
Bedfordshire
2024.03 - 2024.09
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards. Helped to drive satisfaction score past national expectation of 70%.
- Demonstrated high standards of customer service to take and deliver accurate food and coffee orders.
- Actively listened to guests and understood when managing complex food service complaints.
- Served a welcoming community; providing families and children a chance to escape and create memories for life.
Sales assistant
CeX
Milton Keynes
2023.11 - 2024.03
- Worked for a leading company in second-hand sales and trade-ins, specialising in a two-way transaction system.
- Improved communication skills through conversing with colleagues and a variety of customers.
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Volunteer
BFI Southbank
London
2023.10 - 2023.10
- Provided excellent customer service skills towards an international audience.
- Assisted with an eye-opening experience, involving VR that told past and present-day narratives.
- Gained skills in the area of hospitality through assisting with food and beverages for our customers as well as team leaders.
Production Work Experience
Unedited
London
2022.05 - 2022.05
- Used this work experience as a chance to learn the needs and values in radio production with independent, POC-owned company.
- Achieved understanding towards creating a niche audience.
- Helped to create timestamps and monitored audio for appropriate use.
- Contributed to research for shows on BBC Radio 1Xtra.
Education
Bachelor of Arts - Sociology with Criminology
University of York
York 09/2024 -
A-Levels - Media Studies (A), Photography (B), Textiles (D)
Bedford Sixth Form
Bedford 09/2021 - 06/2023
GCSEs - 11 GCSEs (Grades 9-5); English (9), Mathematics (7)
Salvatorian College
Harrow Weald, Harrow 09/2016 - 06/2021
Skills
- Market Research
- Problem-Solving
- Production Planning
- Communication
- Customer Service
Affiliations
- Member of the York UNICEF on Campus NGO
Timeline
Retail assistant
Primark
2024.10 - Current
Food and beverage team member
Center Parcs
2024.03 - 2024.09
Sales assistant
CeX
2023.11 - 2024.03
Volunteer
BFI Southbank
2023.10 - 2023.10
Virtual Work Experience
Forage
2023.08 - Current
Production Work Experience
Unedited
2022.05 - 2022.05
Bachelor of Arts - Sociology with Criminology
University of York
09/2024 -
A-Levels - Media Studies (A), Photography (B), Textiles (D)
Bedford Sixth Form
09/2021 - 06/2023
GCSEs - 11 GCSEs (Grades 9-5); English (9), Mathematics (7)
Salvatorian College
09/2016 - 06/2021