Sosthene Zakuani
Addlestone,SRY
Summary
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Amazon Fulfillment Center
05.2020 - 12.2023
- Processed and sorted average of 1,000 packages daily, ensuring timely and accurate order fulfillment
- Operated warehouse equipment safely, loading and unloading pallets into trucks for shipment.
- Prepared customer orders and packed them up.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Used scanners to read bar codes on products, collaborated with team members to achieve daily targets and complete tasks efficiently.
Night Shift
Sainsbury's Supermarket
12.2016 - 12.2019
- Stocked shelves and rotated products according to company standards, improving product freshness by 15%
- Managed time efficiently in order to complete all tasks within deadlines.
- Collaborated with team members to complete store resets, enhancing overall store layout and appearance
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Amazon Flex Driver
Amazon
01.2020 - 05.2020
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Maintained accurate records of completed deliveries, ensuring seamless communication with dispatch and management regarding any discrepancies or issues encountered.
- Provided feedback to management about route efficiencies or obstacles encountered during daily activities; this led to improved processes for all Flex Drivers.
Education
5 X GCSE (A-C) -
Gladesmore Community School
London, UK08-2007
Skills
- Point of sale (POS) system proficiency
- Warehousing logistics
- Customer relationship management (CRM) software
- Order processing
- Attention to detail
- Conflict resolution
- Adaptability
- Interpersonal skills
- Time management
Timeline
Warehouse Associate
Amazon Fulfillment Center
05.2020 - 12.2023
Amazon Flex Driver
Amazon
01.2020 - 05.2020
Night Shift
Sainsbury's Supermarket
12.2016 - 12.2019
5 X GCSE (A-C) -
Gladesmore Community School
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