Summary
Overview
Work history
Skills
Timeline
Generic

Sorinder Qumar Nayyar

Birmingham,BIR

Summary

Dynamic and results-driven professional with a strong focus on time optimisation and brand awareness promotion. Demonstrates expertise in electronic point-of-sale systems, strategic selling techniques, and sales target achievement. Proficient in retail software, cash handling, and customer retention, with a proven track record of successful up-selling and enhancing business acumen. Bilingual communicator skilled in customer service and confident communication, aiming to leverage technical product understanding to drive sales growth and customer satisfaction.

Overview

26
26
years of professional experience

Work history

Sale Assistant

Autozone LTD
Birmingham, West Midlands
05.2008 - Current
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Assisted customers with product selection for optimal satisfaction.
  • Ensured stock replenishment promptly to maintain product availability.
  • Demonstrated products effectively, leading to increased sales conversions.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Trained new staff members, fostering a supportive working environment.
  • Improved customer service by efficiently handling queries and complaints.
  • Built strong relationships with regular customers for repeat business.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Prioritised tasks effectively to meet strict deadlines.
  • Coordinated fleet management to maintain optimal performance.

Bus Driver Technician

VIP Contracts Ltd
Birmingham, West Midlands
03.2003 - 05.2008
  • Promoted good behaviour amongst passengers through clear communication of rules.
  • Kept accurate logs of trips, ensuring compliance with regulations.
  • Performed minor repairs on the bus, avoiding unnecessary breakdowns.
  • Checked validity of passenger tickets or passes to prevent fraud.
  • Maintained punctuality for smooth running of timetable schedules.
  • Handled emergencies effectively by applying first-aid training when necessary.
  • Undertook routine vehicle inspections for safe driving conditions and VOSA regulations .
  • Reported any mechanical problems promptly for early resolution.
  • Replaced faulty parts, enhancing overall vehicle reliability.
  • Achieved enhanced vehicle performance with regular maintenance checks.

Sales Assistant

CNC Car Spares
Birmingham, West Midlands
08.1999 - 01.2003
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Offered personalised shopping advice to enhance customer experiences.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Improved customer service by efficiently handling queries and complaints.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.

Skills

  • Brand awareness promotion
  • Successful up-selling
  • Electronic point-of-sale systems
  • Bilingual or multilingual
  • Strategic selling techniques
  • Technical product understanding
  • Point of sale expertise
  • Cash handling
  • Retail software proficiency
  • Customer retention
  • Returns processing
  • Customer Service
  • Confident communicator

Timeline

Sale Assistant

Autozone LTD
05.2008 - Current

Bus Driver Technician

VIP Contracts Ltd
03.2003 - 05.2008

Sales Assistant

CNC Car Spares
08.1999 - 01.2003

Similar Profiles

Create profile
Sorinder Qumar Nayyar