Sopiriala Samuel Igani Jack

• Maximized communication and transparency between clients, internal departments and stakeholders.
• Managed over 5 Projects.
• Reviewed project documents and highlighted discrepancies and errors for correction.
• Communicated project progress and challenges to stakeholders for decision-making purposes.
• Collaborated with project teams in gathering user requirements and developing project plans.
• Identified and developed solutions to curb risks to project implementation.
• Maintained project schedules by managing deadlines and adjusting workflows to suit.

• Oversaw execution of IT projects from inception to execution.
• Identified and recommended cost-effective technology solutions.
• Led infrastructure projects to install and upgrade various systems.
• Increased organizational efficiency by 50% by introducing paperless forms of creating and approval
  documents within organization.
• Executed projects using Agile methodologies.
• Trained IT support staff to manage enquiries from end-users with first-call resolution.
• Managed team of IT support technicians, developing workflows and processes.

• Generated leads to bring in new client revenue and improve bottom-line profitability.
• Consistently exceeded revenue targets through new account penetration and development.
• Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
• Influenced key decision-making and established trust with stakeholders.
• Collaborated with cross-company departments, developing new strategies to capitalize on emerging customer trends.
• Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
• Increased company's revenue by 20%

• Managed multiple projects simultaneously, overseeing 100% of 20 projects completed on-time and within budget in 2015 to 2017.

• Led various consultancy projects involving tools such as surveys, interviews and focus groups.

• Recommended expenditure and contracts in line with financial procedures.

• Communicated with 3 teams to raise awareness of outcome and impact measurement throughout organization.

• Worked to elevate company profile and achieve high-profile brand status by developing direct marketing and brand strategy.

• Wrote and customized proposals for new projects to deliver requests of clients.