Sophie Wilkinson
Christchurch and Poole Council,Bournemouth
Summary
Outgoing Waitress eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings 5 years of fine dining experience.
Overview
6
6
years of professional experience
Work History
Waitress
Christchurch Harbour Hotel and Spa
Christchurch and Poole Council, Bournemouth
10.2018 - Current
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
Waitress
Lord Bute
Christchurch and Poole Council, Bournemouth
05.2017 - 10.2018
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Education
A-Levels - Health and Social Care
Brockenhurst College
BrockenhurstSkills
- Multidisciplinary teamwork
- Organised and reliable
- Health and Safety awareness
- Food hygiene
- Food service
- Food safety understanding
- Opening and closing procedures
- Table serving
- Spirits, wine and food service
- Efficient under pressure
Languages
English
Fluent
Timeline
Waitress
Christchurch Harbour Hotel and Spa
10.2018 - Current
Waitress
Lord Bute
05.2017 - 10.2018
A-Levels - Health and Social Care
Brockenhurst College
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