Sophie Vijayasinkam
Uxbridge,Middlesex
Summary
HR professional with extensive expertise in HR policies development, ethics and compliance understanding, and corporate culture nurturing. Demonstrates a strong grasp of HR metrics and benefits administration knowledge. Skilled in recruitment strategy, employee relations aptitude, and organisational behaviour understanding. Committed to fostering a positive work environment and driving organisational success through strategic HR initiatives.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Human Resource Manager
Aidrivers Ltd
Uxbridge, Hillingdon
08.2018 - Current
- Aligned HR strategies with business goals to drive overall company performance.
- Centralised personnel records, made data access easier and quicker.
- Streamlined HR procedures, resulted in more organised operations.
- Managed diversity initiatives, fostered inclusive workplace environment.
- Established efficient payroll system to timely salary disbursement.
- Arranged regular performance reviews for employee growth and development.
- Enhanced recruitment processes for improved talent acquisition.
- Oversaw redundancy procedures to ensure fairness and legality adherence.
- Facilitated grievance resolution with professional mediation techniques.
- Coordinated training programmes for skills enhancement and career progression opportunities.
- Promoted work-life balance via flexible working hours policy introduction.
- Achieved staff satisfaction by implementing employee development schemes.
- Negotiated employment contracts to secure fair terms for both parties involved.
- Developed company culture with regular staff engagement activities.
- Maintained legal compliance to avoid penalties and sanctions.
- Communicated HR updates to staff, keeping employees operating under consistent framework across organisation.
- Conducted thorough background checks for safe and compliant hiring practices.
- Managed full recruitment lifecycle of job adverts, applicant vetting and new employee onboarding.
- Kept managers and employees updated on wide range of employment relations related to performance, attendance and discipline.
- Delivered consistent and reliable service through overall administration, planning, coordination and evaluation of HR functions.
- Handled company recruitment activities to develop high-achieving workforce.
Marketing Assistant
Digirobotics Ltd
London, Middlesex
12.2016 - 07.2017
- Contributed to blog content creation, raising brand profile among target audience.
- Administered online advertising initiatives, increasing web traffic considerably.
- Fostered relationships with key industry influencers for strengthened partnerships.
- Streamlined communication channels for increased efficiency in project management.
- Established tracking systems for online marketing activities to monitor effectiveness.
Collections agent
Affinity Global
Toronto
09.2013 - 09.2016
- Enhanced knowledge of financial laws through continuous professional development.
- Improved customer relations with empathetic and understanding approach to collections.
- Monitored overdue accounts closely leading to quicker resolutions in outstanding payments.
- Managed high-volume calls daily; maintained patience and professionalism at all times.
- Facilitated productive dialogue between company and debtor, improving relationship management.
- Maintained compliance with FCA regulations, ensuring ethical debt collection practices.
- Scheduled regular follow-ups with clients; ensured timely debt repayments.
- Negotiated payment plans for improved revenue collection.
Education
Bachelor of Arts - Politics and Governance
Toronto Metropolitan University
Toronto 09.2011 - 06.2015
Skills
- HR policies development
- Ethics and compliance understanding
- Corporate culture nurturing
- Knowledge of hr metrics
- Benefits administration knowledge
- Recruitment strategy
- Employee relations aptitude
- Organisational behaviour understanding
Affiliations
- Reading, Writing, Badminton, Swimming
Certification
CIPD Certification - Level 5 Associate Diploma in People Management - ongoing
Timeline
Human Resource Manager
Aidrivers Ltd
08.2018 - Current
Marketing Assistant
Digirobotics Ltd
12.2016 - 07.2017
Collections agent
Affinity Global
09.2013 - 09.2016
Bachelor of Arts - Politics and Governance
Toronto Metropolitan University
09.2011 - 06.2015
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