Sophie Turnbull
Summary
Experienced Office Manager and Personal Assistant with expertise within office operations and supporting executives. Skilled in diary management, scheduling meetings, coordinating travel, and handling correspondence. Efficient at switchboard operations, preparing reports and meeting minutes, and overseeing administrative duties. Strong in inventory and stock control, customer service, and building management, ensuring smooth and organised office functions.
Overview
11
11
years of professional experience
Work history
Office Manager / PA
Berkeley Group, St William
2021.06 - 2026.02
- Supporting the project team of approximately 40 people on a large-scale development.
- PA support to the Project Director, including diary management and travel arrangements.
- Coordinated internal and external meetings.
- Reception duties, including welcoming guests, managing a busy switchboard and directing calls.
- Ensuring all office supplies are stocked.
- IT equipment and system maintenance.
- Health & Safety Compliance.
- HR Support, including onboarding and offboarding, and absence management.
- Organising internal events.
Receptionist / Office Coordinator
Carter Jonas
2018.05 - 2020.08
- Managed reception, welcomed guests, coordinated meetings.
- Directed incoming calls via switchboard.
- Issued visitor access passes.
- Provided office tours to new staff members.
- Distributing mail and deliveries across office departments.
- Maintained office stationery stock and managed timely reordering.
- Administration duties including filing, binding, archiving, and scanning.
- Created commercial introductory packs for new clients.
Temporary Receptionist / PA to Managing Directors
Fox Networks Group
2017.12 - 2018.02
- Managed reception, including greeting guests, answering and directing calls, and handling general enquiries.
- Diary management for the leadership team.
- Coordinated travel and accommodation bookings.
- Prepared meeting agendas, minutes and action lists.
Contracted Receptionist / Office Coordinator
Partners Wealth Management LLP
2017.02 - 2017.08
- Professionally welcomed and greeted clients upon arrival.
- Directed calls through switchboard, in addition to taking messages.
- Managed and maintained diaries for partners, scheduling meetings efficiently.
- Provided administrative support to multiple departments.
Brand Representative / Sales & Support Generalist
Hollister Co / Victoria's Secret
2014.12 - 2016.11
- Greeted and assisted customers, providing product knowledge and styling advice.
- Maintained visual merchandising standards and organised store displays.
- Processed sales transactions accurately at the cash register.
- Managed inventory, restocked merchandise, and monitored stock levels.
- Supported store promotions and marketing initiatives.
Education
GCSE - English, Religious Studies, Maths, Design Technology, ICT, Business Studies
St Annes Catholic Highschool
09/2009 - 06/2014
Skills
- Office Management
- Occupational Health & Safety
- Budget Management
- Senior Executive Support
- HR Support
- Event Coordination
Systems Expertise
Microsoft Office, Google Workspace, SharePoint, BrightHR, Condeco, IFS
Timeline
Office Manager / PA
Berkeley Group, St William
2021.06 - 2026.02
Receptionist / Office Coordinator
Carter Jonas
2018.05 - 2020.08
Temporary Receptionist / PA to Managing Directors
Fox Networks Group
2017.12 - 2018.02
Contracted Receptionist / Office Coordinator
Partners Wealth Management LLP
2017.02 - 2017.08
Brand Representative / Sales & Support Generalist
Hollister Co / Victoria's Secret
2014.12 - 2016.11
GCSE - English, Religious Studies, Maths, Design Technology, ICT, Business Studies
St Annes Catholic Highschool
09/2009 - 06/2014