Sophie Richardson
London / Liverpool
Summary
Dedicated professional with a strong foundation in customer service, communication, and teamwork. Demonstrates exceptional leadership and organisational skills, ensuring health and safety standards are met while safeguarding team welfare. Adept at time management, aiming to leverage these competencies towards achieving career growth in a dynamic environment.
Overview
4
4
years of professional experience
Work history
Café Runner
Independent Café
Clapham
2022.01 - 2022.06
- Assisted in front-of-house operations within a busy café environment.
- Provided food and drinks promptly while ensuring cleanliness and organisation.
- Collaborated with colleagues and interacted positively with customers.
Lifeguard
Places Leisure
Tooting, Wandsworth
2023.06 - 2024.07
- Trained as lifeguard while completing studies.
- Assisted in maintaining health and safety standards and emergency response readiness.
- Certified in first aid and AED operation.
- Conducted routine facility maintenance to ensure cleanliness and safety.
- Collaborated with fellow lifeguards to optimise workflows during busy periods.
- Executed rescues efficiently in high-pressure environments, ensuring patron safety.
Birthday party organiser
Places Leisure
London
2023.12 - 2024.05
- Improved team efficiency by organising schedules and workflow.
- Resolved any arising issues during events, ensuring a seamless experience for guests.
- Delivered exceptional customer service by understanding and fulfilling customer requirements for parties.
- Conducted site visits prior to events, ensuring suitability of facilities.
Admissions coordinator
SFX College
Clapham, Lambeth
2024.08 - 2024.09
- Supported relationships with educational institutions to assist in smooth admissions.
- Processed applications efficiently to minimise waiting times for prospective students.
- Collaborated with academic staff to enhance admission procedures.
Assisting in property renovation
Independent business
Battersea, Wandsworth
2025.06 - 2025.09
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Ensured client satisfaction with meticulous attention to detail in finishing tasks.
- Sorted, stored, and distributed tools to facilitate efficient work flow.
- Assured safety on site by maintaining cleanliness and orderliness at all times.
Teaching Assistant (Work Experience)
Henry Cavendish Primary School
Balham
2022.07 - 2022.07
- Supported a Nursery class of 25–30 pupils as a full-time assistant.
- Assisted with classroom activities, supervision, and early-years learning support.
Education
Undergraduate Student - Film Studies
University of Liverpool
Liverpool 2024.01 - Select/2027
A Levels - Sociology – B, Film Studies – B, Geography – C
GCSEs - English Language (8), English Literature (7), Sociology (7), Religious Studies (7), Geography (6), Economics (6), Mathematics (6), French (6), Combined Science (6–6)
Skills
- Customer Service
- Communication
- Teamwork
- Leadership
- Organisation
- Health & Safety
- Safeguarding
- Time Management
Achievements and projects
Musical Producer | Student-Run School Musical, Co-produced a large-scale school musical involving 70+ students across 8 departments., Managed budgeting, invoices, scheduling, and coordination with staff., Worked with fundraising teams to achieve a £14,000 profit across four shows.
Volunteer Experience
Oasis Charity Shop, Charity Shop Volunteer, Balham, Volunteered for 3 months supporting shop organisation and visual displays., Worked collaboratively in a retail environment.
Affiliations
- Filmmaking
- Creative practise
- Handmade clothing
- Organisation practise
Timeline
Assisting in property renovation
Independent business
2025.06 - 2025.09
Admissions coordinator
SFX College
2024.08 - 2024.09
Undergraduate Student - Film Studies
University of Liverpool
2024.01 - Select/2027
Birthday party organiser
Places Leisure
2023.12 - 2024.05
Lifeguard
Places Leisure
2023.06 - 2024.07
Teaching Assistant (Work Experience)
Henry Cavendish Primary School
2022.07 - 2022.07
Café Runner
Independent Café
2022.01 - 2022.06