Sophie Reynolds
Brighton,Sussex
Summary
Dynamic professional with expertise in confident communication, collaboration, and leadership. Skilled in providing friendly and hospitable customer service, complemented by a strong understanding of brand dynamics. Proficient in social media and content creation, visual merchandising, live performance, and recording for music and drama. Experienced in event support and logistics, aiming to leverage these skills towards impactful contributions in creative industries.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work history
Social media manager
Swallowtail, Brighton and Nottingham
Brighton and Nottingham
2025.01 - 2026.02
- Increased band social media following and engagement x3.
- Responsible for live video & photography, using DSLR & film cameras.
- On-site support at gigs, liaising with venue staff.
- Working together with the lead manager to coordinate schedules and develop strategies for growth.
- Effective networking, across music events in Brighton, Nottingham & London.
Waitress, Kitchen Porter
Haus on the Hill / Happy Go Slovaki, Brighton
Brighton
2024.09 - 2025.02
- Selected from kitchen staff for customer-facing roles at private catering events off-site.
Waitress, Bartender
The Bull Hotel, Gerrards Cross
Gerrards Cross
2023.09 - 2024.08
- Served customers at 5 star hotel bar & restaurant with high level of professionalism.
- Worked formal events including weddings & funerals.
- Cleared beer lines & managed cellar.
Social media manager
SNM, London
London
2022.08 - 2024.08
- Led social media strategy & output.
- Designed posts, graphics, merchandise.
- Independently liaised with international promoters & video producers.
- Organised public appearances, including podcasts & Youtube interviews.
Drummer
Freelance
2022.09 - 2024.10
- Experienced working in a professional recording-studio setting.
- Organised & performed gigs across the UK (4000+ attendees), including Rebellion Festival 2024.
Waitress, Barista
The National Trust, Cliveden House
Cliveden House
2023.01 - 2023.08
- Received professional barista and allergen training.
- Helped prepare & serve lunch to 2000+ customers in a high-pressure environment.
Customer Service
Co-op, Bourne End
Bourne End
2022.09 - 2022.12
- Operated tills, often as the only server in the supermarket.
- Supported stock management and deliveries.
Education
BA (Hons) - Music Business and Media
University of Brighton
Brighton 2024.09 - 2026.05
Advanced Level 3 - Music Performance & Production
Amersham College
Amersham 2022.09 - 2024.06
GCSE - undefined
Beaconsfield High School
Beaconsfield 2017.09 - 2022.06
Skills
Confident communication, collaboration & leadership abilities
Providing friendly & hospitable customer service
Social media & content creation Visual merchandising
Live performance & recording for music and drama
Event support & logistics
Brand understanding
AWARDS
Trinity College London, Acting (solo) Grade 8 — Distinction, Duke of Edinburgh Award — Bronze and Silver
Volunteer Experience
Rennie Grove Hospice Charity Shop, Flackwell Heath, Volunteer, Flackwell Heath, 2021-09, 2022-10, Sorted, steamed and tagged donations., Cleaned and maintained the shop-floor.
Timeline
Social media manager
Swallowtail, Brighton and Nottingham
2025.01 - 2026.02
BA (Hons) - Music Business and Media
University of Brighton
2024.09 - 2026.05
Waitress, Kitchen Porter
Haus on the Hill / Happy Go Slovaki, Brighton
2024.09 - 2025.02
Waitress, Bartender
The Bull Hotel, Gerrards Cross
2023.09 - 2024.08
Waitress, Barista
The National Trust, Cliveden House
2023.01 - 2023.08
Drummer
Freelance
2022.09 - 2024.10
Advanced Level 3 - Music Performance & Production
Amersham College
2022.09 - 2024.06
Customer Service
Co-op, Bourne End
2022.09 - 2022.12
Social media manager
SNM, London
2022.08 - 2024.08
GCSE - undefined
Beaconsfield High School
2017.09 - 2022.06