Sophie Rae
Glenrothes,Fife
Summary
A highly adaptable and efficient professional with a strong foundation in communication excellence and leadership proficiency. Demonstrates exceptional organisation and time management , ensuring punctuality and reliability in all tasks. Skilled in quality control implementation and compliance awareness, consistently delivering high standards. Committed to continuous learning and effective delegation, aiming to leverage these skills for future career advancement.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work history
Assistant manager
Burger King
Glenrothes, Fife
2024.06 - Current
- Minimised inventory loss for improved profit margins.
- Increased staff productivity by providing comprehensive training programmes.
- Monitored sales performance regularly adjusting strategies as required.
- Fostered a positive work environment through effective leadership and team-building activities.
- Created a positive work environment, resulting in higher employee morale.
- Handled customer complaints effectively, restoring trust in our brand.
Manager
Subway, Glenrothes
Glenrothes
2020.12 - 2026.05
- Duties include day to day running of the shop such as making sure staff carry out their assigned duties properly and that customers are happy and are served in a timely and correct manner. It also includes stock count, making weekly rotas, making orders for the shops, interviewing potential new staff, training new staff members. manager also has to speaking to Supervisor and any staff when any issues occur and dealing with any wrong doing in the shop in a speedy and correct manner. As manager I may also have to terminate staff when needed.
Assistant Manager
Subway, Glenrothes
Glenrothes
2019.05 - 2020.12
- Duties include day to day running of the shop such as cleaning making subs and cash handling. It also includes stock count, making weekly rotas, making orders for the shops, interviewing potential new staff, training new staff members. Assistant manager also has to speaking to staff when any issues occur and dealing with any wrong doing in the shop in a speedy and correct manner. One Months’ notice needed before termination of contract.
Sandwich Artists Supervisor
Subway, Glenrothes
Glenrothes
2018.11 - 2019.05
- Duties: supervising and teaching sandwich artists in food preparation, sandwich making and cooking, cleaning, customer handling, money handling via till and card machine. Other duties I am expected to do is daily and weekly banking, weekly stock count and daily running of the shop.
Sandwich Artists
Subway, Glenrothes
Glenrothes
2017.08 - 2018.11
- Duties: food preparation, sandwich making and cooking, cleaning, customer handling, money handling via till and card machine.
HND Animals care Work placement
The pet shop Kirkcaldy
Kirkcaldy
2018.02 - 2018.02
- Duties: clean, feed and water all the animals, help with new stock, clean stock rooms, weigh and prepare food for sale and help/ advise customers when needed.
Education
HND - animal care
Elmwood SRUC College
2015.01 - 2017.01
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2015.04 -
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Kirkland high school
2009.01 - 2015.01
Skills
- Communication
- Organisation
- Willingness to learn new skills
- Good timekeeping
- Adaptability
- Punctual and reliable
- Efficient
- Compliance awareness
- Time management mastery
- Quality control implementation
- Leadership proficiency
- Effective delegator
- Communication excellence
Interests
Reading, sports, exercise, cinema, theatre, family, friends, building, photography, singing, gym
Employment/ Experience
- Union Farm Boarding kennels, Kennel Hand, 2011-09, 2015-12, Duties: clean kennels, answer phone, deal with customers, look after dogs.
- Kids Gospel club, Volunteer, 2008-04, 2012, Duties: entertaining the kids, cleaning, organising activity’s.
Reference
Given when requested.
Timeline
Assistant manager
Burger King
2024.06 - Current
Manager
Subway, Glenrothes
2020.12 - 2026.05
Assistant Manager
Subway, Glenrothes
2019.05 - 2020.12
Sandwich Artists Supervisor
Subway, Glenrothes
2018.11 - 2019.05
HND Animals care Work placement
The pet shop Kirkcaldy
2018.02 - 2018.02
Sandwich Artists
Subway, Glenrothes
2017.08 - 2018.11
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2015.04 -
HND - animal care
Elmwood SRUC College
2015.01 - 2017.01
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Kirkland high school
2009.01 - 2015.01