Sophie Quenby

Following on from the successful delivery of business growth over four years I was promoted to a Senior Management position. I am now responsible for:

• Upskilling and re-skilling dynamic teams through strategic training, individual performance reviews and annual appraisals.
• Improving processes through updated technologies.
• Maintaining and developing key stakeholder relationships
• Driving strategies to meet rapid changing business requirements.
• Creating and implementing short-, medium- and long-term initiatives.

Due to the successful growth of Procurement Hub, I was promoted to overall management of Procurement Hub working with the Director of Procurement. I,

• Minimised discrepancies by effectively training employees on best practices, policies and procedures.
• Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
• Analysed financial data to track and achieve budget targets.
• Aided senior leadership by recommending corrective actions and improvements to company operations.
• Strategically managed cross functional teams, maintaining high-performing business operations.
• Managed and motivated high-performing teams for successful KPI attainment.
• Worked constructively with sales team generating new business opportunities and supporting company growth.
• Analysed operations data with internal teams to identify process gaps and successfully implement change.

In this role I

• Successfully implemented Salesforce and trained all current and new colleagues
• Delivered high level of service to clients to maintain relationships for future business opportunities.
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Collaborated with wider teams to develop marketing strategies.
• Registered information on database to maintain accurate records.
• Demonstrated services and product value and features to potential clients.
• Leveraged strong working knowledge of products and systems within the public sector

In this role I was the first point of contact and I

• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Registered information on database to maintain accurate records.
• Created and submitted monthly and quarterly progress reports to management.
• Communicated with clients to gauge satisfaction of services and meet needs.
• Participated in department meetings to obtain information, announcements and developments.
• Addressed enquiries through phone and email and directed to designated departments.