Sophie Petrie
Barnstaple,Devon
Summary
Quality Supervisor and Deputy Management Representative with expertise in ISO 13485, EU MDR, and UK MDR compliance. Ensured regulatory adherence and audit readiness while managing QMS, internal audits, and cross-functional collaboration. Experienced in technical documentation, risk assessment, and issue analysis, with a history of supporting investigations and maintaining essential records. Seeking to leverage regulatory and QMS knowledge in a new role focused on technical investigations and continuous improvement.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Quality Supervisor and Deputy Management Representative
LifeVac Europe Ltd
South Molton
07.2025 - Current
- Deputy Management Representative (ISO 13485, EU MDR, UK MDR)
- QMS conformity - Support monitoring and maintenance of QMS conformity with ISO 13485.
- Regulatory compliance - Assist regulatory compliance efforts for EU MDR and UK MDR.
- Regulatory liaison - Liaise with external auditors and regulatory authorities when delegated.
- QMS performance - Support QMS performance reviews, internal audits, documentation control, and CAPA activities.
- Audit readiness - Maintain day-to-day QMS records and ensure audit readiness.
- Facilitated audit processes, preparing for and supporting internal and external audits to ensure compliance readiness.
- Quality reporting - Report QA issues to the Director of Quality Engineering.
- Quality awareness - Promote awareness of QA and QMS requirements across the organisation.
- Document control - Assist with managing procedures, work instructions, and controlled documentation.
- Device history records - Update Device History Records with daily assembly and QC log information.
- Post-market activities - Assist with PMS, vigilance, and regulatory reporting processes, record Usage Reports for Post-market clinical reporting.
- Oversaw quality supervisor duties, ensuring equipment and calibration logs complied with quality standards.
- QMS authorship - Author QMS procedures, forms, work instructions, and technical device files.
- Work effectively independently and as part of cross-functional teams.
- Analysed defect data to identify root causes and supported implementation of corrective actions to prevent recurrence.
Managing Director and Owner
Norse Hawk Axe Throwing Ltd
03.2020 - 12.2024
- Business operations - Led all aspects of a limited company, overseeing operations, safety, marketing, finance, and customer experience to ensure seamless delivery.
- Business development - Planned and executed events, successfully expanding into mobile business operations to reach new customer segments.
- Digital and commercial management - Managed the website, booking systems, pricing strategies, promotions, and tourism-aligned marketing plans.
- Developed strategies to enhance customer retention and loyalty. - Built a strong returning customer base; with TripAdvisor Travellers' Choice awards for two consecutive years.
- Financial administration - Streamlined invoicing and QuickBooks accounts management, coordinated funding applications, and maintained relationships with partners.
- Safety-critical environments - Designed and maintained safety-critical axe-throwing ranges; conducted risk assessments and training.
- Customer instruction - Delivered high-quality instruction to diverse customer groups aged 9-90.
Gym Manager and Fitness Instructor
Bourne Fitness & Martial Arts
05.2018 - 03.2020
- Planned and coached circuit classes, boxing sessions, and personal training.
- Conducted interviews and selected qualified instructors to ensure high-quality fitness class delivery.
- Coordinated class bookings, timetables, memberships, and customer communication to enhance member engagement.
- Developed advertising, social media content, and promotional designs to increase brand visibility.
General Assistant
Tesco
Braunton
10.2016 - 03.2020
- Provided exceptional customer service, resolving queries to enhance customer satisfaction.
- Managed backdoor deliveries, ensuring stock accuracy and optimal presentation for sales.
- Adapted to shop floor and warehouse roles, supporting operational needs effectively.
Education
MA - Writing
University of Warwick
BA (Hons) - Film and Literature
University of Warwick
Skills
- ISO 13485 compliance
- EU MDR compliance
- Internal auditing
- CAPA and root cause
- Technical documentation
- QMS documentation control
- Risk management
- Continuous improvement
- Cross-functional collaboration
- Customer communication
Certification
- YMCA Level 2 and 3 Fitness Instructor
- World Axe Throwing League Certified Coach
- I-to-i TEFL Award
- A Levels: English Language (A), English Literature (A), Film (A), Art (A)
- AS Level: Critical Thinking (A)
- AEA: English, Critical Thinking
Accomplishments
- Member of Milverton Writers Group; winner of the Parracombe Local Writer’s Short Story Prize 2024, with work published in Here Comes Everyone Magazine, Reflex Fiction and Beyond Queer Words.
- Atmospheric abstract painter with work exhibited at Circular Art Space's 30th Open Exhibition, Bristol, October 2026
- Devon Regional Lead and Scheduler for Out & Wild Festival
Timeline
Quality Supervisor and Deputy Management Representative
LifeVac Europe Ltd
07.2025 - Current
Managing Director and Owner
Norse Hawk Axe Throwing Ltd
03.2020 - 12.2024
Gym Manager and Fitness Instructor
Bourne Fitness & Martial Arts
05.2018 - 03.2020
General Assistant
Tesco
10.2016 - 03.2020
MA - Writing
University of Warwick
BA (Hons) - Film and Literature
University of Warwick