Sophie Newman
Wotton-under-Edge,GLS
Summary
A dedicated professional with a strong background in sales administration and customer handling. Demonstrates skills in billing and invoicing, sales reporting, and inventory management. Known for reliability, punctuality, and the ability to remain calm under pressure. Possesses a keen ability to process sales orders efficiently while maintaining high standards of time keeping. Committed to quick learning and continuous improvement in all aspects of work.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Sales administrator
Draycott Bakery
Dursley, Gloucestershire
11.2013 - 12.2014
- Maintained effective communication between sales and other departments.
- Managed office supplies inventory ensuring always well-stocked .
- Responded to inbound customer email and telephone enquiries promptly.
- Updated sales records promptly and precisely for reliable reporting.
- Delivered outstanding administrative support for smooth sales operations.
- Maintained tidy reception area, creating positive impressions on visitors.
- Examined, scanned and input documents in software system.
- Handled 50/100 incoming store calls daily whilst inputting data into spread sheet for ordering.
- Directing calls and documenting messages to staff members
- Managed rush orders successfully during peak business periods.
- Entered order data onto computer system accurately.
- Managed email inbox to respond to customer enquiries within target timeframes.
Shop volunteer
Mind Charity Shop
Dursley, Gloucestershire
01.2012 - 09.2013
- Tagged items for sale, ensuring accurate pricing information.
- Spruced up window displays to attract walking-in customers.
- Totalled bills using maths skills and maintained accurate till count.
- Maintained clean and organised shop floor with regular tidying tasks.
- Enhanced customer experience by offering friendly and helpful service.
- Monitored stock levels regularly to avoid under-stocking or overstocking.
- Managed over 30/40 customers per day
Education
GCSEs - English
Filton PRU
Filton, South Gloucestershire 09.2009 - 06.2010
Skills
- Empathy in customer handling
- Billing and invoicing
- Sales reporting
- Sales administration
- Sales order processing
- Calm under pressure
- Reliable
- Inventory management
- Quick learning
- Punctuality and time keeping
Affiliations
- Reading
- Walking
- Arts and Crafts
Timeline
Sales administrator
Draycott Bakery
11.2013 - 12.2014
Shop volunteer
Mind Charity Shop
01.2012 - 09.2013
GCSEs - English
Filton PRU
09.2009 - 06.2010
Similar Profiles
Aaron ThomasAaron Thomas
Executive Chef at The DraycottExecutive Chef at The Draycott
Kyle CountrymanKyle Countryman
Baker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELIBaker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELI
Michelle MastMichelle Mast
Bakery Production Worker at Ole Country Bakery, I Deli, Bakery & Coffee ShopBakery Production Worker at Ole Country Bakery, I Deli, Bakery & Coffee Shop
Kieran WhiteKieran White
Games Design Lecturer at SGS South Gloucestershire & Stroud CollegeGames Design Lecturer at SGS South Gloucestershire & Stroud College
SHANE FINNSHANE FINN
Field service engineer at Babcock International GroupField service engineer at Babcock International Group