Sophie Monks
Sandbach,Cheshire
Summary
Accomplished Lead Engineer with a robust background in D365FO security design and system administration. Known for a strong functional understanding of system processes, collaborating effectively across teams and contributing to successful global implementations. A driven problem-solver with excellent communication and leadership skills, excelling in managing complex projects and delivering technical excellence under pressure. Passionate about optimising Dynamics 365 and configuring new functionalities to meet evolving business needs.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Lead engineer - D365 Platform
Dr Martens
London
02.2023 - Current
- Mentored junior engineers, providing technical guidance to support their professional development.
- Coordinated with cross-functional teams for successful project completion.
- Completed timely upgrades for Microsoft Dynamics 365.
- Diagnosed and resolved issues related to Microsoft Dynamics 365, improving system performance.
- Coordinated and supported audit, liaising with regulatory agencies for smooth execution.
- Assisted in recruitment process bringing talented individuals on board.
Engineer - D365 Platform
Dr Martens
London
06.2018 - 02.2023
- Collaborated with business analysts and developers to determine the best requirement specifications.
- Administered and maintained multiple Microsoft Dynamics 365 environments.
- Provisioning & maintaining of Cloud Scale Units for Microsoft Dynamics 365 Commerce.
- Involved in end-to-end implementation cycle of Microsoft Dynamics 365 Finance and Operations.
- Developed a robust security model by configuring access controls and permissions in the Dynamics 365 environment.
- Streamlined DevOps processes through the integration of automated build processes, continuous integration and delivery pipelines.
AX Support Analyst
Hornby Hobbies Ltd
Sandwich, Kent
04.2017 - 06.2018
- Implemented new software updates to enhance system functionality.
- Assisted in the development of user-friendly interfaces, enhancing user experience.
- Maintained optimal system performance, ensuring minimal downtime.
- Delivered excellent customer service by responding to and resolving technical issues.
Education
Bachelor of Arts - Digital Media
Canterbury Christ Church University
Canterbury 09.2005 - 06.2008
Skills
- Dynamics 365 Security Configuration
- Dynamics 365 System Administration
- Dynamics 365 F&O and Commerce implementations
- Dynamics 365 Application Lifecycle Management
- Database Backup and Restore Procedures using Lifecycle Services (LCS) and PowerShell scripting
- Power Platforms & Dataverse
- DevOps CI and CD pipelines
- FastPath & Security Compliance
- Change implementation and management
Affiliations
- Travelling & Cultural Exploration
- Problem-Solving & Puzzles
- Gaming
References
References available upon request.
Timeline
Lead engineer - D365 Platform
Dr Martens
02.2023 - Current
Engineer - D365 Platform
Dr Martens
06.2018 - 02.2023
AX Support Analyst
Hornby Hobbies Ltd
04.2017 - 06.2018
Bachelor of Arts - Digital Media
Canterbury Christ Church University
09.2005 - 06.2008
Similar Profiles
Michelle JohnsonMichelle Johnson
Interim Store Manager at Dr MartensInterim Store Manager at Dr Martens
Thomas KarpinskiThomas Karpinski
Store Manager at Dr MartensStore Manager at Dr Martens
Sophia MallaburnSophia Mallaburn
Sales Assistant at Dr MartensSales Assistant at Dr Martens
Elexia RodriguezElexia Rodriguez
Supervisor at Dr MartensSupervisor at Dr Martens
Dylan Lucas-RileyDylan Lucas-Riley
Vulnerability Management Assessments SME at HSBCVulnerability Management Assessments SME at HSBC