Sophie Michelle

During my time at Mostrim groudworks I worked in the accounts department as a Purchase Ledger Clerk where I learnt a variety of new skills such as online and face to face training using Excel, Paperless and Sage 50 accounts which has strengthened my previous administrative skills.

My day to day tasks included communication with suppliers regarding payment issues, resolving disputes.

Ensuring timely payments to suppliers, Coordinating with the company buyers to expedite invoice approvals,

Verifying invoices against purchase orders to support smooth execution of month-end processes and resolving invoice queries and raised credit notes when necessary which also enhanced my relationships with suppliers.

My day-to day duties at Waterloo manor included a variety of general office duties such as Printing, binding, post, archiving and shredding confidential documents as well as booking internal/external meetings, booking travel for patients/staff, maintaining security i.e. allocating keys/alarms to over 100 staff members, ensuring security checklist are completed/filed daily, meeting and greeting guests in a warm and professional manner whilst upholding a clean and positive office environment. I worked using Microsoft office suite ( Word, Excel, PowerPoint)

I confidentially operated a switch board taking numerous calls/emails a day and acted as the first point of contact for hospital emergencies/ enquiries as well as liaised with external customers such as agencies for ward staffing.

During my time at Home bargains, I assisted customers with product selection, recommended products to increase sales, completed opening and closing duties, operated the tills taking payments whilst advancing my customer service skills.