Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Medler

Sophie Medler

Wicklewood,Norfolk

Summary

My background is mainly in the professional property industry. Although I feel I have garnered many skillsets that can be used in all manors of other vocations. I have built strong leadership and relationship-building tools, I enjoy working in a challenging and sometimes high pressure environment. Within my management position I found the balance between delegation and knowing when to be hands on in cases. Along with the fundamental professional care given to customers and clients.

After a period of personal loss, I decided to embark on an exciting new challenge and successfully opened a thriving and contemporary coffee bar in Wymondham. Having no prior experience, this has been a labour of love and a wonderful personal achievement that I remain very proud of. However, I have come to realise that I would like to pass the baton on a high to return to a more corporate world, that I am perhaps better suited.

Overview

23
23
years of professional experience

Work History

Coffee Shop Owner

Grazie & Jakes
Wymondham, Norfolk
02.2024 - Current
  • Improved customer satisfaction by ensuring prompt and high-quality service.
  • Developed cafe menu for increased variety and customer engagement.
  • Ensured cleanliness and hygiene with regular inspections and maintenance.
  • Handled cash transactions to maintain accurate financial records.
  • Maintained inventory for uninterrupted supply of ingredients and food items.
  • Enhanced cafe ambiance by regularly updating decor and layout.
  • Applied health and safety regulations, provided safe environment for both staff and customers.

Office & Sales Manager

TW Gaze
Wymondham, Norfolk
05.2013 - 02.2023

- Certified Propertymark Agent

- Experienced in sales progression

- NFOPP Level 3 Award in the sale of residential property (QCF)

- Customer service-focused

- Exceptional oral and written communication skills

- Excellent local knowledge

- Personable

- Career driven

- Complex problem solving

Sales Negotiator & Property Valuer

Tops Property sevices
Norwich, Norfolk
01.2002 - 04.2012
  • Increased customer satisfaction by identifying and addressing their unique needs.
  • Established strong relationships with key clients for improved business opportunities.
  • Achieved sales targets through consistent follow-ups and effective negotiation strategies.

Education

A-Levels -

NFOPP Level 3 award in the sale of residential

Skills

  • Customer service-focused
  • Tenacious
  • Exceptional oral and written communication skills
  • Personable and presentable
  • Business development
  • Career driven
  • Complex problem solving
  • Creativity and innovation
  • Decision making

Timeline

Coffee Shop Owner

Grazie & Jakes
02.2024 - Current

Office & Sales Manager

TW Gaze
05.2013 - 02.2023

Sales Negotiator & Property Valuer

Tops Property sevices
01.2002 - 04.2012

A-Levels -

NFOPP Level 3 award in the sale of residential
Sophie Medler