Sophie Lawson
Cambridge
Summary
A dedicated psychology student with a strong academic foundation, achieving a 2:1 in both the first and second year. Gained valuable skills in communication, time-management and adaptability through part-time roles in different sectors. Eager to apply these skills in a HR placement, with a passion for learning, personal development, and contributing positively to a dynamic HR team.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Kitchen assistant
The Desert Company
Cambridge
06.2021 - Current
- Worked efficiently as part of a small team to prepare and pack desserts while maintaining a clean, safe environment.
- Applied strong time management and organisational skills to meet production deadlines by prioritising tasks and coordinating with team members, ensuring attention to detail and product quality in line with the company's focus on delivering high standards and consistency.
CallEEAST Call Handler
East of England Ambulance Service NHS Trust
01.2025 - 06.2025
- Answering operational calls, providing accurate assistance using appropriate software/ triaging tools, interacting with the public, healthcare professionals, emergency services and community organisations.
- Demonstrated excellent verbal communication skills, handling sensitive and challenging situations calmly and professionally.
Front of House Team Member
Patisserie Valerie
Cambridge
03.2022 - 05.2023
- Provided excellent customer service, addressing customer needs with patience and professionalism in a fast-paced environment.
- Gained practical experience in communication, problem-solving, and multitasking responsibilities including waitressing and barista roles while managing high customer volumes.
Education
Bachelor of Science -
The University of East Anglia
09.2023 - /2027
A-Levels -
Long Road sixth Form College
09.2021 - 06.2023
GCSEs -
Cottenham Village College
09.2016 - 06.2021
Skills
- Teamwork- effective collaborator in professional and academic settings, contributing to team success
- Time Management- skilled at balancing multiple responsibilities and meeting deadlines
- Proficient in Microsoft office and Jamovi
- Effective communication- clear and confident in both written and verbal communication
- Good initiative- proactively identifies and solves problems independently
Extra-curricular
- Completed voluntary work with The University of East Anglia Developmental Lab. Helped provide educational activities for children aged 0-18 and communicated with parents to recruit participants for experiments, explaining the research aims and process in an approachable manner, enabling me to develop my interpersonal skills.
- Competed regionally for gymnastics for 5 years prior to university, now an active member of the UEA gymnastics club. Demonstrating my dedication and perseverance and developing my confidence.
Timeline
CallEEAST Call Handler
East of England Ambulance Service NHS Trust
01.2025 - 06.2025
Bachelor of Science -
The University of East Anglia
09.2023 - /2027
Front of House Team Member
Patisserie Valerie
03.2022 - 05.2023
A-Levels -
Long Road sixth Form College
09.2021 - 06.2023
Kitchen assistant
The Desert Company
06.2021 - Current
GCSEs -
Cottenham Village College
09.2016 - 06.2021
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