Summary
Overview
Work history
Education
Skills
Affiliations
Personal Information
Custom
Timeline
Generic

Sophie Johnson

Wombourne,England

Summary

Having completed A-level and BTEC courses last year with successful results, I decided to take a year out to get valuable work experience while deciding what career to pursue. I am now eager to transition into full-time work to further develop a career. The academic journey has fueled my interest in various fields, including law, customer service and healthcare. I am keen to explore opportunities where I can apply my knowledge while continuing to learn and grow.

I'm quick learner with an easy-going character, capable of working both independently and as part of a team. Well-organised, hard working, and punctual nature ensures that I take responsibility and show initiative in any task undertaken. I am dedicated and committed to achieving high standards in my work, and pride myself on being adaptable to new situations.

My experience in school and previous roles has equipped me with a solid understanding of training and mentoring, which I believe would be beneficial in any professional environment. As a dedicated team player, I am proactive and hands-on in completing tasks, always striving to deliver spotless standards and first-rate experiences. My attention to detail and strong communication skills enable me to maintain clean, hygienic facilities and collaborate effectively with others for productive teamwork.

My year of full-time work has taught me the v values of listening to colleagues and communicating with my team to ensure everyone is happy and everything stays in order.

I am enthusiastic about bringing my skills, enthusiasm, and dedication to a new role, where I can contribute positively while continuing to develop professionally.

Overview

3
3
years of professional experience

Work history

Cafe barista and assistnt manager

Replenish at Heaths
Wombourne, Staffordshire
12.2024 - Current
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Trained new team members with positive reinforcement and respectful, motivational coaching.
  • Displayed exceptional knowledge of numerous drink products to clearly present and explain coffee drink menu.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Conversed with customers about food and beverage desires, suggesting items best matching preferences.
  • Developed seasonal drink recipes that became popular among customers.
  • Handled cash transactions accurately whilst ensuring speedy service during peak hours.
  • Managed opening and closing procedures efficiently ensuring readiness for each trading day.
  • Oversaw rota planning for diverse team, ensuring fair shift distribution and compliance with working hour regulations.

Leisure assistant/Receptionist/Swimming Teacher

Wombourne leisure centre
Wombourne
09.2023 - 01.2025
  • Cleaned changing rooms, bathroom facilities and drains to maintain hygiene standards.
  • Worked with team members to meet all diverse customer needs and provide safe and welcoming environment.
  • Carried out cleaning duties to meet hygiene and cleanliness standards throughout venue.
  • Greeted customers and provided friendly, professional service to uphold company standards.
  • Advised customers of rules and regulations to maintain safe facilities and activities.
  • Recognised risks and acted appropriately to mitigate them, upholding customer safety.
  • Monitored participants closely to maintain safe exercise practices.
  • Greeted incoming customers in professional manner and provided friendly, knowledgeable assistance.
  • Solved administrative and customer service issues with knowledgeable assistance and friendly support.
  • Kept reception area clean and organised to uphold professional office reputation.
  • Took and communicated messages to minimise interruptions to staff workflows.

Swimming Teacher

Salamanda Swimming School
Wolverhampton, WLV
03.2022 - 07.2023
  • Worked at Salamanda as a swimming teacher
  • Planned, organised and taught classes with children from age of 3 to 8
  • Created safe, fun environments to improve swimmer engagement whilst maintaining safety.
  • Delivered fun, practical swimming programmes to meet class objectives.
  • Prepared lesson plans and comprehensive work schemes in alignment with Learn to Swim Programme requirements.

Education

NVQ Level 2 And Level 3 - Food And Hygiene Supervisor

Essential Food Hygiene
Wombourne, Staffordshire
11/2024 -

GCSE - GCSE

St Peters Collegiate School Academy
09.2017 - 07/2022

A-Levels -

St Peters Collegiate Academy
09.2022 - 07/2024

Skills

  • Team player
  • Professional attitude
  • Excellent communication skills
  • Always friendly and helpful
  • Determined to succeed
  • Positive outlook
  • Organised
  • Willing to learn
  • Safety-conscious
  • Record-keeping
  • Health and Safety regulations
  • Active listening
  • Team leadership abilities

Affiliations

  • Gym, Reading, Running and sight seeing

Personal Information

Custom

Wolverhampton,Wolverhampton

Timeline

Cafe barista and assistnt manager

Replenish at Heaths
12.2024 - Current

Leisure assistant/Receptionist/Swimming Teacher

Wombourne leisure centre
09.2023 - 01.2025

A-Levels -

St Peters Collegiate Academy
09.2022 - 07/2024

Swimming Teacher

Salamanda Swimming School
03.2022 - 07.2023

GCSE - GCSE

St Peters Collegiate School Academy
09.2017 - 07/2022

NVQ Level 2 And Level 3 - Food And Hygiene Supervisor

Essential Food Hygiene
11/2024 -
Sophie Johnson