Sophie Jacobs

• Directed global Early Careers strategy, managing high-performing team to deliver impactful programmes.
• Designed and implemented comprehensive Early Careers strategy across multiple regions.
• Conducted thorough analysis of business and early talent needs to inform programme design.
• Developed tailored programmes to support early careers development and enhance retention.
• Transformed forecasting approach for early careers hiring and planning processes.
• Led global social media campaigns to strengthen employer brand and attract talent.
• Revamped Early Careers offerings, elevating overall quality across the organisation.

• Established a culture of learning as sole global L&D lead, delivering key development initiatives.
• Designed and launched a global early careers programme to promote growth and personal development.
• Collaborated with external experts to create a tiered leadership programme for all organisational levels.
• Revamped training on leadership, communication, and teamwork, providing tailored development plans.
• Coached individuals in personal development planning and goal setting for critical skills enhancement.
• Conducted a global skills review, developing targeted training to close identified gaps.
• Delivered a programme focused on enhancing critical thinking and problem-solving abilities.
• Managed office-based committees, overseeing event planning, budgeting, and engagement activities.

Designed and executed L&D strategy for UK offices in partnership with senior leaders.

• Managed talent reviews and succession planning to strengthen workforce capabilities.
• Oversaw performance review cycles while providing career coaching for employee development.
• Delivered tailored training programmes aligned with organisational objectives.
• Spearheaded Early Careers and STEM outreach initiatives to attract diverse talent.
• Supported wellbeing and D&I initiatives to cultivate an inclusive workplace culture.
• Provided operational HR support and coaching to enhance team performance.
• Supervised direct report handling early careers and course administration tasks.

• Progressed through various L&D and HR roles, acquiring extensive experience in programme design and recruitment.
• Managed Early Careers programme, focusing on talent attraction and school engagement.
• Supported Head of HR by leading diversity and inclusion initiatives and developing internal communications strategy.
• Directed UK-wide apprentice and graduate recruitment, achieving recognition as 'Top Companies to Work For'.
• Conducted training needs analysis to identify skill gaps and delivered tailored internal training sessions.

• Directed daily operations within Finance Guarantees department, enhancing strategic oversight and staff development.
• Facilitated training initiatives for finance personnel to improve departmental skills.

• Facilitated administrative functions to enhance departmental efficiency.
• Delivered exemplary customer service to meet client needs.