Sophie Jackson
Oldbury,Sandwell
Summary
Dynamic and purpose-driven professional with a strong track record in leadership, advocacy and stakeholder engagement across clinical, legal, cultural and educational sectors. Currently a Clinical Team Manager in a leading medico-legal organisation, with additional roles championing access, inclusion and wellbeing. Trusted advisor and ambassador for national and sector-wide initiatives, including as an Access & Inclusion Advocate for a major theatre, an Ambassador for ADUK, the Coalition of Assistance Dog Organisations, and a Wellbeing & Inclusion Advisor at the University of Law. Adept at navigating complex systems, building strategic partnerships, and driving meaningful change to promote equality, accessibility and community impact.
Overview
10
10
years of professional experience
Work history
AD UK Ambassador
Assistance Dogs UK
Nationwide, Nationwide
05.2025 - Current
- Raising awareness of member assistance dogs organisations by using lived experiences.
- Advocating about access issues and the importance of respecting the rights of assistance dog users, both legally and socially.
- Representing AD UK and their partner organisations at training and educational events for businesses, institutions and Parliament.
Wellbeing & Accessibility Advisor
The University of Law
Remote, West Midlands
09.2024 - Current
- Feeding back to the University in forums on learning experiences as a student on different areas including exams, online learning, result platforms and access guides
Access & Inclusion Advocate
Birmingham Hippodrome
Birmingham, West Midlands
04.2024 - Current
- Meeting monthly to advocate for and improve accessibility at the theatre.
- Attending trustee and staff training meetings and talks, often leading sessions and discussing lived experience.
- Representing the theatre at festivals, events and council meetings.
- Championing accessibility, disability friendly language and inclusive terminology.
Clinical Team Manager
MedBrief Services Ltd
Remote
09.2019 - Current
- Managing a team of 50 clinicians to collate medical records and write chronologies for medical negligence and personal injury legal claims.
- Monitoring utilisation to ensure maximum output and correct staffing levels are achievable for the work demands.
- Ensuring training is reviewed and new starters are trained correctly and to make sure performance reviews are carried out on a regular basis.
- Auditing current processes and operations to make sure they still fit the business needs and amend where required.
Registered Midwife
Sandwell and West Birmingham NHS Trust
Birmingham, West Midlands
09.2015 - 09.2019
- Managed a diverse caseload of women and families throughout the antenatal, intrapartum and postnatal period.
- Advanced the understanding of safe pregnancy practices amongst expectant families and delivered high quality, safe care.
- Developed personalised birth plans to cater to individual preferences and needs.
- Delivered individualised antenatal education, promoting public health benefits.
Education
Masters - Medical Law & Ethics
The University of Law
Remote 09.2023 -
Bachelor of Science - Midwifery
University of Worcester
Worcester 09.2012 - 09.2015
Bachelor of Arts - Dance
De Montfort University
Leicester 09.2009 - 09.2012
A-Levels - English, Drama & History
Lordswood Girls School & Sixth Form Centre
Birmingham 09.2007 - 09.2009
GCSEs - 15 including English, Maths, Biology, Chemistry and Physics
Lordswood Girls School and Sixth Form Centre
Birmingham 09.2002 - 09.2007
Skills
- Strategic understanding of the Arts and Culture sector due to my current role with the Birmingham Hippodrome, passion for the Arts and Dance education
- Stakeholder relationship management in my current Clinical Team Manager and Advocacy roles
- Effective verbal and written communication including public speaking and facilitating discussions
- Analytical thinking and sound judgement due to my experience making informed, evidence-based recommendations whilst critically reviewing data and extracting insights
- Commitment to Equality, Diversity & Inclusion through my lived experience and advocacy roles
References
References available upon request.
Timeline
AD UK Ambassador
Assistance Dogs UK
05.2025 - Current
Wellbeing & Accessibility Advisor
The University of Law
09.2024 - Current
Access & Inclusion Advocate
Birmingham Hippodrome
04.2024 - Current
Masters - Medical Law & Ethics
The University of Law
09.2023 -
Clinical Team Manager
MedBrief Services Ltd
09.2019 - Current
Registered Midwife
Sandwell and West Birmingham NHS Trust
09.2015 - 09.2019
Bachelor of Science - Midwifery
University of Worcester
09.2012 - 09.2015
Bachelor of Arts - Dance
De Montfort University
09.2009 - 09.2012
A-Levels - English, Drama & History
Lordswood Girls School & Sixth Form Centre
09.2007 - 09.2009
GCSEs - 15 including English, Maths, Biology, Chemistry and Physics
Lordswood Girls School and Sixth Form Centre
09.2002 - 09.2007
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