Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Sophie Hartwell

Newton Poppleford,Devon

Summary

Expert in eating disorders with extensive knowledge of mental health challenges. Passionate advocate for mental wellness with a strong foundation in mentoring individuals facing similar issues. Personal experience yields unique insights and profound understanding of client challenges, fostering enhanced empathetic support. Displays exceptional adaptability across diverse work scenarios. Proficient in goal-setting with a foundational knowledge of counselling techniques. Committed to ongoing professional development and education.

Overview

8
8
years of professional experience

Work history

Store Colleague

Holland and Barrett
Sidmouth, Devon
03.2023 - Current
  • Provide expert product advice to facilitate informed customer purchases.
  • Assist customers with product selection, enhancing overall satisfaction.
  • Maintain flexible scheduling to achieve store objectives.
  • Promote safe working practices to ensure a secure environment for staff and customers.
  • Collaborate with team members to consistently meet daily targets.
  • Manage high-pressure situations effectively, ensuring smooth daily operations.
  • Provide excellent customer service by answering customer enquiries, explaining store policies and checking inventory for desired products.

Camp Counsellor

Tripp Lake Camp
Poland, Maine, Maine, United States
06.2022 - 08.2023
  • Supervised cohort of campers aged 7-16 across two successive summer seasons at Tripp Lake.
  • Built rapport with campers and staff via excellent communication practices.
  • Prioritised welfare and safety of campers outside scheduled activities, ensuring pastoral care quality.
  • Provided parents with regular updates on children's wellbeing, enhancing relationships.
  • Supported life skills growth for campers via consistent coaching strategies.
  • Fostered an inclusive camp atmosphere.
  • Mediated camper conflicts by demonstrating kind and respectful resolution strategies.
  • Trained in first aid techniques to handle emergencies efficiently at the site.
  • Developed strong communication skills by interacting with a diverse group of campers and staff, cultivating an inclusive space.
  • Maintained positive camp experiences through compassionate support.

Youth worker

Oceanwood Camp and Conference Center
Old Orchard Beach , Maine, United States
09.2022 - 12.2022
  • Supported children with diverse abilities, including those with special educational needs, during autumn/winter 2022.
  • Cultivated positive relationships with children across diverse ages, backgrounds, and abilities.
  • Maintained a safe and positive environment to encourage youth participation and growth.
  • Provided comprehensive support for personal development through mentoring and guidance.
  • Implemented creative workshops to enhance teamwork and creativity among participants.
  • Developed a strong rapport with the children by demonstrating core counselling skills.
  • facilitated discussions on sensitive topics to promote awareness and empathy.
  • Organised recreational activities to foster engagement and enjoyment.


Office administrator

Oak Property Restoration
Sidmouth, Devon
08.2017 - 06.2022
  • Oversaw invoicing and billing processes, ensuring timely and accurate transactions.
  • Managed sensitive information with strict adherence to confidentiality protocols.
  • Conducted regular equipment checks to maintain office functionality.
  • Handled correspondence efficiently, responding promptly to all enquiries.
  • Coordinated meetings and appointments to optimise time management.
  • Executed data entry tasks accurately, maintaining error-free records.

Education

Foundation in Counselling - Level 3 - Counselling

Heartwood
Dartington, Devon
02/2025 - 06/2025

Level 4 Diploma in Health and Nutrition Coaching - Health Coaching

Integrative Institute of Nutrition
United States
09/2022 - 09/2024

Level 2 Extended Diploma - Health and Social Care - Health and Social Care

ICS
Online
01/2015 - 01/2016

BTEC Level 2 - Animal Care

Bicton College
East Budleigh, Devon
09/2010 - 06/2011

GCSEs - GCSE

Oxford Open Learning
Online
09/2008 - 06/2010

Skills

  • Eating disorder expertise
  • Mental health knowledge
  • Level 3 in Counselling
  • Coaching experience
  • Effective communication
  • Empathy and support
  • Active listening
  • Inspirational guidance
  • Goal setting facilitation
  • Safeguarding awareness
  • Attention to detail
  • Full UK Driving Licence



Affiliations

  • Volunteer Mental Health Blogger (My blog is named on NEDA's website)
  • Creative Writing
  • Photography
  • Travelling
  • Reading Non-Fiction

Timeline

Store Colleague

Holland and Barrett
03.2023 - Current

Youth worker

Oceanwood Camp and Conference Center
09.2022 - 12.2022

Camp Counsellor

Tripp Lake Camp
06.2022 - 08.2023

Office administrator

Oak Property Restoration
08.2017 - 06.2022

Foundation in Counselling - Level 3 - Counselling

Heartwood
02/2025 - 06/2025

Level 4 Diploma in Health and Nutrition Coaching - Health Coaching

Integrative Institute of Nutrition
09/2022 - 09/2024

Level 2 Extended Diploma - Health and Social Care - Health and Social Care

ICS
01/2015 - 01/2016

BTEC Level 2 - Animal Care

Bicton College
09/2010 - 06/2011

GCSEs - GCSE

Oxford Open Learning
09/2008 - 06/2010

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Sophie Hartwell