Summary
Overview
Work history
Education
Skills
Hobbies and Interests
Timeline
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Sophie Hampton

Sophie Hampton

London

Summary

A highly adaptable and proactive "people person" with a strong track record of growing and nurturing key relationships, demonstrated through my experience managing high-profile accounts like Kraft Heinz. I am a confident and clear communicator, and pride myself at understanding individual client needs whilst building rapport to achieve shared strategic objectives. My approach combines data-driven insights with a genuine commitment to fostering collaborative and successful partnerships. My research background enables me to collaborate effectively with clients to identify new market opportunities and translate consumer trends into actionable growth strategies.

Overview

7
7
years of professional experience
10
10
years of post-secondary education

Work history

Insight Manager

ThisThat
London
05.2024 - 04.2025
  • Company Overview: Influencer Marketing Technology firm specialising in Brand Lift
  • Manage the end-to-end Brand Lift study process, including survey design, data collection, and analysis, to provide tailored, actionable insights for an array of worldwide clients.
  • Acted as a strategic advisor to a portfolio of clients, providing data-driven insights to optimise their marketing campaigns across creative development, audience targeting, and distribution strategies.
  • Collaborated closely with internal teams (sales, product, tech, client strategy, marketing) to develop our product offering and ensure timely and impactful delivery of insights to our clients to drive business growth.
  • Developed and implemented a client satisfaction survey to track and analyse client happiness, using the insights gathered to strengthen client relationships and improve service delivery.
  • Ensured high levels of satisfaction and fostered long-term partnerships by continuously refining the client experience based on feedback.
  • Analysed and translated data into creative, story-driven reports and presentations, to allow my clients to have clear, actionable insights.
  • Contributed to strategic discussions with the founder and directors of the business, testing hypotheses and uncovering why consumers favour certain campaigns/brands over others.
  • Skilled in quantitative research, survey design, data visualisation, and Excel, with a strong focus on delivering insights that shape client strategies in the ever-evolving social media landscape.
  • Trained new team members and provided steady support during periods of change and uncertainty.
  • Participated in the company's social media activities, including producing a weekly 'Ad of the Week' insight feature that highlighted effective marketing campaigns, boosting the company's thought leadership and social engagement.

Client Manager, Commercial, FMCG

Kantar Worldpanel
London
10.2023 - 04.2024
  • Company Overview: World's leading data, insights, and consulting firm
  • Successfully lead and managed the Kraft Heinz, Northern Europe account, the fifth-largest food and beverage company in the world, supporting key commercial conversations including range reviews, winning new retail accounts and landing new listings.
  • Demonstrated strong presenting skills by conducting annual and seasonal reviews for C-suite audiences, both face-to-face and virtually.
  • Provided mentorship, training, and line management for junior team members and external joiners, fostering their professional growth and ensuring a high-performing team.
  • Developed and executed client account plans, including sales strategies and growth opportunities.
  • Strong communication skills through collaborating with cross-functional teams, from category to brand, to ensure alignment between marketing strategies, product development, and sales efforts.
  • High data confidence and fluency, ensuring insights are evidence by high quality data.
  • Garnered a multitude of positive client feedback through the delivery of strategic briefs, showcasing the ability to understand client needs and deliver tailored solutions.
  • Supported the roll-out of Kantar's new data delivery platform – establishing operational procedures and ensuring smooth client transition
  • Actively contribute as a member of Kantar's Social Committee, addressing equality and diversity needs, organising, and managing all seasonal celebrations for 400+ people and creating engaging social media content to promote the company positively to drive recruitment efforts.

Client Executive & Category Analyst, Commercial Graduate Scheme

Kantar Worldpanel
London
06.2021 - 09.2023
  • Commercial analyst and consulting development programme.
  • Successfully lead and manage a portfolio of 9 FMCG clients, overseeing contracts valued over +£1M, ensuring exceptional client satisfaction and fostering long-term partnerships.
  • Drove commercial success, creating active proposals equating to 10x above my target within my first year.

Data Analyst, Sales Operations

Aston Martin
Gaydon, Warwickshire
07.2018 - 07.2019
  • Company Overview: British Luxury Sports Car Manufacturer
  • Generated and delivered daily sales reports encompassing retail, wholesale, and production volumes.
  • Improved reporting of key business metrics by analysing market trends and forecasting future volumes, contributing to enhanced strategic planning and operational efficiency.
  • Produced comprehensive monthly reports for all levels of the organisation, including shareholder-level reports that outlined regional sales performance.
  • Generated market share reports based on actual retail performance, offering valuable insights into market positioning and competitive analysis.
  • Led the Business Partner Scheme, playing a pivotal role in specifying cars, including the CEO's DBS, from a design perspective.
  • Acted as a customer-facing representative with senior stakeholders, fostering strong relationships and ensuring customer satisfaction.
  • Served as a primary point of contact for global regional teams, assisting with fleet and daily metric inquiries, demonstrating strong communication and problem-solving skills.
  • Completed Advanced Excel and Presentation skills training, enhancing technical and communication abilities.
  • Engaged with Vice Presidents and chaired board committee meetings, actively contributing to strategic discussions.
  • Additionally, participated in feedback meetings with the CEO, showcasing exceptional professionalism and interpersonal skills.

Education

BA Hons - Business Studies with Management

University of the West of England
Bristol
09.2016 - 06.2020

A levels - Business Studies, English Literature & Language, Biology, Travel & Tourism

The Henley College
09.2014 - 06.2016

GCSES - 11 GCSES at C and above including Maths and English

Theale Green Community School
09.2009 - 06.2014

Skills

  • Excellent communicator
  • Strong experience managing multiple client accounts
  • Resilient under pressure - shaped by market shifts and personal ACL/MCL recovery discipline
  • Passionate about personal and business growth
  • Experienced mentor and people manager
  • Natural cross-functional collaborator
  • Insight-led, with a background in Consumer Insights, F&B, OOH and Influencer Marketing
  • Commercially driven with sales pipeline experience
  • Skilled relationship builder and confident networker
  • People-first mindset - I genuinely thrive around others!


Hobbies and Interests

  • Content Creation – Sharing my ACL recovery journey on TikTok.
  • Fitness Enthusiast – Passionate about physical and mental well-being.
  • Travel – Explored Asia and Australia during a 5-month sabbatical.
  • Tech & Analytics – Skilled in MS Office and Excel.
  • Languages – Native English, basic French, and currently learning Spanish.

Timeline

Insight Manager

ThisThat
05.2024 - 04.2025

Client Manager, Commercial, FMCG

Kantar Worldpanel
10.2023 - 04.2024

Client Executive & Category Analyst, Commercial Graduate Scheme

Kantar Worldpanel
06.2021 - 09.2023

Data Analyst, Sales Operations

Aston Martin
07.2018 - 07.2019

BA Hons - Business Studies with Management

University of the West of England
09.2016 - 06.2020

A levels - Business Studies, English Literature & Language, Biology, Travel & Tourism

The Henley College
09.2014 - 06.2016

GCSES - 11 GCSES at C and above including Maths and English

Theale Green Community School
09.2009 - 06.2014

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Sophie Hampton