Summary
Overview
Work history
Education
Skills
Custom
Timeline
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Sophie Firth

pontefract,West Berkshire

Summary

I'm a 34 year old female, with a current full UK driving license. I'm currently a Mental Health Nurse working in Learning Disability Challenging behaviour respite and complex physical health service, Whilst working within my current role, I provide high quality nursing care to each service user that attends the service, by ensuring I read each service users files to ensure my knowledge is up to date, know their personal needs, routines and understand how to effectively communicate with everyone tailoring my approach to be person centred to their needs. I ensure they have full access to resources that are beneficial to them and what they enjoy doing to create a more effective care and stay so the service users feels valued, understood, and stimulated. I have a lot of knowledge of the problems and difficulties experienced by people with learning disabilities as well as the additional health needs from my current job role and previous. I have 8 years' experience of working in a mental health setting as a HSW and throughout my training as a nurse. This has given me a lot of knowledge and understanding of a broad range of mental health conditions and what therapeutic interventions and treatments can help people with learning disabilities. This includes knowledge of bio psychosocial factors which influence health and ill health and predispose individuals to risk. I have a comprehensive knowledge of assessing and managing clinical risk, together with knowledge of best practice and the different causes and risk factors for self-harm and suicide. With being an RMN Nurse I have a good understanding of mental health services and of the relevant legislation Mental Health Act, Mental Capacity Act. I also complete training to keep up to date with the relevant information and latest practices. I have a passion to work with people who has learning disabilities as I want to make a difference to their lives by providing them with personal, physical and emotional support to help them feel independent and confident and able to provide them with new opportunities to go on outings that they may not have access too as well as creating activities and carrying them out with them to help them develop different life skills. I have patience, empathy and understanding of different needs and complexity of each service user however I am also willing to learn and able to ask questions and help from others to develop my knowledge and understanding to build good rapport. Throughout my time as a nurse, I have carried out care planning for the complex needs of service users. I have implemented and evaluated their care plans and adapted them. I have shared these within the wider team to get their feedback, encouraged their input as well supporting discussion and suggestions then applying the appropriate nursing interventions that are person centred. As part of my current role I have developed a passion for supporting and educating new starters, students and preceptors. I work closely with the student lead educator to allow me have students. I encourage others to develop their skills and spend time explaining my role to support others to develop theirs. The feedback I have received from students has been very positive. I have further developed my clinical skills by completing my mentorship so I can sign of students on placement. I'm also passionate about physical health and I am the lead on this for our unit. I have mentored a band 4 to develop her clinical skills to complete her training and get signed of so they can carry out blood taking. The skills and qualities I possess include an ability to always put service users first in everything I do whilst providing safe, effective, and appropriate care. I am somebody who will always follow my training and adhere to the NHS working practices and procedures. Within my role I understand I have the duty to ensure both myself and colleagues are always safe and that I follow all the regulatory guidelines and procedures especially in respect of maintaining confidentiality, safeguarding, equality and diversity, health and safety as well as conducting risk assessments. I have excellent concentration skills and the ability to work in challenging situations. This requires me to maintain a strong and resilient mindset. I always use the most effective communication to meet individual needs, and these will be tailored to the situation I am working in utilising empathy and de-escalation skills as and when required. I can embrace change positively and adapt to it on a regular basis as this ensures the service is able to provide a consistently high standard of care throughout. I always take responsibility within my role for maintaining competence through a process of continuous learning, improvement, and development of myself. The strengths I have are many and varied including the ability to work hard under pressure, a desire to a provide a quality service and a passion for delivering outstanding patient care. I am extremely resourceful, and I am someone who can work alone unsupervised and enjoys working as part of a team to achieve a common goal as well as some one that is highly motivated and can motivate others by lead by example. I am open and respectful to each staff, encouraging them be involved in the decision making and create an environment they are comfortable working in and communicate effectively so they know what is expected of them It is important to ask colleagues if they are okay in carrying out a task or if they need support to complete it. I take the time to check in on staff as well as providing feedback and I thank staff at the end of the shift to which I believe can help people feel valued and appreciated. I am loyal and committed person who will work hard to learn the role quickly with a view to carrying out my role with consistency, professionalism and with a focus on quality of patient care with attention to detail endurance and creative problem solving. I have also gained experience in managing challenges between staff conflicts on shifts and resolving these quickly, so they don't impact on the service users experience. This is by finding solutions, listening to staff and offering supervision. One of my roles within the team is to carry out managerial supervision and clinical to HSW within the team as well as complete my own clinical supervision and complete my appraisal to continue my development as nurse. Caring and empathetic Nurse with 12 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail. Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team.

Overview

14
14
years of professional experience
10
10
years of post-secondary education

Work history

Mental Health Nurse

Learning Disability Challenging behaviour respite and complex physical health service
Leeds
09.2019 - Current
  • I provide high quality nursing care to each service user that attends the service, ensuring their personal needs are met and tailoring my approach to be person centred
  • Trained and mentored Nurses in nursing best practices, helping them to consistently meet care plan objectives.
  • Advised on dietary, nutrition and illness prevention.
  • Used oral, topical and IV medications to manage patient symptoms.
  • Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
  • Oversaw, trained and mentored student and junior nursing staff.
  • Leveraged person-centred care to develop care plans and enhance recovery process.
  • Enabled accurate assessment of patient care, preparing detailed patient reports in [Software].
  • Completed accurate, detailed patient records to carefully monitor progress and improvements.
  • Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
  • Stayed up-to-date on the latest nursing developments to provide best patient care.
  • Guaranteed patient safety by evaluating clients, assessing physical and mental symptoms for drug interactions and side effects.
  • Briefed patients regarding de-escalation methods to help manage emotions.
  • Recognised and resolved potential areas of conflict for continued best practices in patient care.
  • Followed modern nursing standards for optimum treatments and patient protection.
  • Attended case conferences and meetings to assess treatment success rates.
  • Coordinated care across large wards based on patient priorities and requests.
  • Complied with quality healthcare standards to uphold hospital reputation.
  • Ensured optimal treatment results by guaranteeing correct administration of medication.
  • Communicated and collaborated with patients to plan, assess and evaluate effective care programmes.
  • Mentored and supervised mental health support workers to uphold best practices in dealing with patients.
  • Supported community health initiatives and delivered seminars targeted at specific patient groups.
  • Prevented violent situations, using de-escalation skills to manage aggressive patients.
  • Strictly followed medicines management requirements to consistently meet professional standards.
  • Encouraged patients to engage in therapeutic and creative activities to assist healing process.
  • Assisted team with developing balanced care plans incorporating physical, mental and social needs.
  • Informed patients of rights to provide protective measures.
  • Handled patients' hygiene needs in support of personal dignity and optimum wellness.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Supported team by demonstrating respect and willingness to help.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Developed plans and strategies to promote continuous improvement.
  • I have knowledge of a broad range of mental health conditions and therapeutic interventions
  • I also have a good understanding of mental health services and relevant legislation.
  • Conducted patient assessments to accurately diagnose health, emotional and substance abuse disorders.

Health Support Worker

Leeds and York Partnership
01.2012 - 01.2019
  • I work closely with individuals on a locked rehabilitation and recovery ward, following care plans and providing structure and boundaries
  • I have developed skills in physical observations, ECG, Venepuncture, Cognitive Behavioural Techniques, Sensory approach, and Mindfulness techniques
  • I have experience working with individuals with complex needs, challenging behaviours, and forensic history, as well as learning disabilities and mental health issues.
  • Supported clients with rehabilitation and socialisation in community settings.
  • Led group activity programmes to support independence and encourage community inclusion.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Liaised with external and internal professionals to provide holistic support.
  • Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
  • Assisted service users to obtain and access community resources.
  • Listened to clients' current struggles to signpost relevant support.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.
  • Helped service users to gain ability to function independently in society.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Improved health outcomes by delivering consistent care in collaboration with nursing team.
  • Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
  • Communicated complicated concepts to customers with varying levels of technical understanding in non-patronising manner.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Continuously promoted best practices in health, safety and security to safeguard service user welfare.
  • Provided support in social, physical and emotional areas to assist clients with integration into local community.
  • Successfully delivered on tasks within tight deadlines.

Support Worker

Creative support
01.2010 - 01.2012
  • I worked in the community with adults with learning disabilities, promoting independence and providing support with daily tasks, personal care, medication management, and social activities
  • I also took on senior responsibilities, including managing staff and paperwork.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Took ownership of personal queue, seeing issues through to resolution or escalation as appropriate.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.
  • Liaised with external and internal professionals to provide holistic support.
  • Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
  • Administered medication with rigorous planning and recordkeeping.
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
  • Built strong patient relationships through compassionate care and friendly rapport building.

Education

8GCSE's C and above - School

The Riding School
Halifax, Calderdale
01.2002 - 04.2006

BSc Honours Mental Health Nursing - Nursing

The Open University
Leeds
09.2015 - 09.2019

BTEC level 3 Diploma in care - Care

Huddersfield Technical college
Huddersfield
09.2008 - 07.2010

Skills

  • Accurate recordkeeping
  • Microsoft Word
  • Aggressive behaviour management
  • Mental health treatment planning
  • Mental health first aid
  • Disability services
  • Leadership
  • Time management
  • Communication skills
  • Team building
  • Problem-solving
  • Treatment planning
  • Advocacy

Custom

  • Epilepsy training
  • Diabetes awareness
  • Venepuncture
  • Catheterising

Timeline

Mental Health Nurse

Learning Disability Challenging behaviour respite and complex physical health service
09.2019 - Current

BSc Honours Mental Health Nursing - Nursing

The Open University
09.2015 - 09.2019

Health Support Worker

Leeds and York Partnership
01.2012 - 01.2019

Support Worker

Creative support
01.2010 - 01.2012

BTEC level 3 Diploma in care - Care

Huddersfield Technical college
09.2008 - 07.2010

8GCSE's C and above - School

The Riding School
01.2002 - 04.2006
Sophie Firth