Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
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SOPHIE DUNN

SOPHIE DUNN

Canary Wharf,Tower Hamlets

Summary

A highly skilled professional with expertise in luxury front-of-house and corporate reception within Addleshaw Goddard/ Morgan Stanley and British Land, offering exceptional telephone and email communication abilities. Demonstrates a diverse knowledge of corporate systems, including Microsoft Excel, and excels in high-level customer service. Trained in discretion and confidentiality, adept at managing client and VIP relationships, coordinating diaries, and providing administrative support. Proven ability to liaise effectively with stakeholders and teams, showcasing adaptability and fast learning capabilities. Possesses strong interpersonal aptitude and a proactive attitude, aiming to leverage these skills towards enhancing organisational efficiency.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work history

Corporate receptionist

Rapport
London
2025.08 - Current

Supporting and collating knowledge of prestigious corporate environment's to make me into a diverse, adaptable individual who can blend seamlessly through corporate banks, law firms and private equity atmospheres.

  • Confident, adaptable corporate professional with a strong track record across high-demand, high-profile environments within the M25, including Addleshaw Goddard, British Land, and The Crown Estate and presently Morgan Stanley.
  • Dynamic and adaptable professional with experience in a fast-paced, high-volume hospitality environment. In my current position, I've developed a strong foundation in multitasking, time management, and clear communication while working under pressure and interacting with diverse individuals high profile clients.
  • My responsibilities have required exceptional organisational skills, discretion when handling sensitive information, and the ability to coordinate effectively with both customers and internal teams. I've consistently demonstrated initiative by managing stock, supporting operational tasks, and stepping into informal leadership roles when needed—skills directly transferable to managing calendars, supporting structured guidance to enhance team preparedness and ensure continuity. I maintain detailed site records, enabling seamless reintegration and consistent service delivery. I also support and train new team members, sharing best practice and site-specific knowledge to strengthen team confidence and performance.
  • Approaching every role with confidence and humility, I am quick to learn, adaptable, and committed to excellence. With a strong work ethic, professional presence, and a genuine focus on enhancing the client experience, I am driven to grow within the corporate landscape and continue adding measurable value across every site I represent.

Team leader

Coyote ugly
London
2023.09 - 2025.06

Fast paced hospitality role requiring confidence, resilience, communication, and the ability to manage a multi-functional environment focused on interpersonal skills.

  • Ensured adherence to company policy by all team members, maintaining professionalism at all times.
  • Provided comprehensive onboarding training to reduce learning curve for new hires.
  • Streamlined workflow for a more efficient process.
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Developed strong multitasking people management and situational awareness transferable to busy corporate environments.

Education

Bachelor of Arts - Ballet and Contemporary Dance

Trinity Laban Conservatoire
London
2021.09 - 2025.07

Skills

  • Luxury Front-Of-House & Corporate Reception
  • Professional Telephone and Email Communication
  • Diverse Knowledge of corporate systems ie Microsoft/Excel
  • High-level customer service experience
  • Discretion and confidentiality trained
  • Client & VIP relationship management
  • Diary coordination & administrative support
  • Stakeholder & Team Liaison
  • Highly adaptable & Fast learning
  • Interpersonal aptitude
  • Proactive attitude

Accomplishments

    Received a be a star award for mobilising British Land Head office

Timeline

Corporate receptionist

Rapport
2025.08 - Current

Team leader

Coyote ugly
2023.09 - 2025.06

Bachelor of Arts - Ballet and Contemporary Dance

Trinity Laban Conservatoire
2021.09 - 2025.07
SOPHIE DUNN