Sophie Dresner
Canterbury,Kent
Summary
Offering strong expertise in leadership, software proficiency, and relationship management. Demonstrates a proactive work ethic and resilient initiative to achieve goals while ensuring customer satisfaction. Dependable and reliable with a strong focus on goal setting and fostering positive relationships. Committed to delivering results through strategic planning and effective collaboration.
Overview
4
4
years of professional experience
Work history
Acting Team Leader
Adventure Island Theme Park
City of Southend Seafront, Essex
2025.10 - 2026.02
- Ensured compliance with health and safety regulations during task execution.
- Led regular performance reviews and feedback sessions to drive improvement and strengthen team cohesion.
- Resolved customer complaints, bolstering company reputation.
- Maintained accurate stock levels through effective inventory management.
Cashier and Height Checker
Adventure Island Theme Park
City of Southend Seafront, Essex
2022.07 - 2025.10
- Delivered excellent customer service, averaging 93% in feedback reviews through a friendly demeanour
- Collaborated with team members to cultivate a positive work environment.
- Kept informed of store promotions to provide accurate customer information.
- Trained new cashiers on park policies and operations, receiving 80% in feedback evaluations.
Education
Bachelor of Mathematics -
University of Kent
Canterbury 2024.09 -
A-Levels - Maths, Biology and Chemistry
USP College
Benfleet 2022.09 - 2024.06
GCSEs -
Cecil Jones Academy
City of Southend 2017.09 - 2022.06
Skills
- Leadership proficiency
- Software expertise
- Goal setting
- Dependability and reliability
- Customer satisfaction
- Resilient initiative
- Relationship management
- Proactive work ethic
Timeline
Acting Team Leader
Adventure Island Theme Park
2025.10 - 2026.02
Bachelor of Mathematics -
University of Kent
2024.09 -
A-Levels - Maths, Biology and Chemistry
USP College
2022.09 - 2024.06
Cashier and Height Checker
Adventure Island Theme Park
2022.07 - 2025.10
GCSEs -
Cecil Jones Academy
2017.09 - 2022.06