SOPHIE CLAYTON

• Left my position due to going back to college
• Roles included providing fresh food and water daily and at specific times, ensuring proper hygiene, husbandry and handling techniques are used. In addition, I administered a variety of medications to those in our care.
• Completed pet intake paperwork and processes for accurate recordkeeping.
• Bathed and groomed animals to remove dirt and parasites and restore coat health.
• Supervised outdoor enclosures, runs and play areas to support animal safety.

• Maintained safe, welcoming environments to make dogs feel calm and relaxed.
• Assessed dog behaviour and adapted walk plans accordingly.
• Identified and addressed signs of stress or discomfort, notifying owners immediately.
• Handled large dogs with firm approach.
• Ensured animals had access to water and necessary food supplies, according to exact owner instructions.

• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
• Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.

• Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
• Offered instruction, coaching and motivation for enhanced team morale.
• Managed staff rotas, planning workloads effectively and strategically.
• Maintained spotless and tidy working areas to create risk-free and productive environments.
• Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
• Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
• Dealt with customer complaints and rectified product and service issues.

English: 5/5

Mathematics: 5

Science Trilogy: 4/4

Art: 5

Geography: 5