Diligent Deputy Contracts Manager skilled in negotiation and contractual requirements. Liaises between clients and internal teams to overcome objections and define terms of service. Exceptional record of client satisfaction and loyalty.
Hi, I’m
Sophie Caruana
LONDON
Summary
Overview
5
years of professional experience
Work history
The Skills Centre
Deputy AEB Contracts Manager
01.2020 - Current
Job overview
- Implemented, monitored, and maintained service delivery against agreed targets and contract specific requirements.
- Negotiated and advised on strategic service agreements to help reach project objectives.
- Acting as the key point of contact with clients, communicating via email, telephone, and face-to-face to ensure efficient collaboration.
- Partnering with various internal teams to develop standard operating procedures and policies.
- Understood and delivered contracts within agreed conditions and timeframes.
- Prioritised tasks when managing concurrent client projects with conflicting deadlines.
- Improved existing client relationships to increase total assets.
The SkillsCentre,
AEB Coordinator
01.2020 - 01.2020
Job overview
- Provided professional services and support in a dynamic work environment.
- Providing comprehensive support to the Assessment Team to match skill requirements for clients and learners
- Maintaining and updating databases with accuracy
- Acting as the first point of contact with clients, communicating via Email, telephone, and face-to-face to ensure efficient collaboration
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
CCM
Interiors, Brentwood
Administrative Assistant
07.2018 - 08.2018
Job overview
- Completed work experience in the Admin department of a property maintenance and refurbishment company
- Communicated with clients, offered information and support, and scheduled appointment and maintained the office calendar
- Assisted with organising meetings and events
- Oversaw and updated various databases and systems throughout the organisation
Education
University of Winchester
BA (Hons) from History and Archaeology
2018
University overview
- Graduated with 2.1
- Completed multiple research projects, both individually and in a group setting
- Gained proficiency in gathering and analyzing extensive volumes of data from multiple sources
- Assisted in organising the logistics aspects of the excavations, arranging transportation and accommodation.
Skills
- MS Excel
- MS Word
- MS PowerPoint
- MS Outlook
- Strategic decision-making
- Record-keeping
- Budgeting
- Documentation skills
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Deputy AEB Contracts Manager
The Skills Centre
01.2020 - Current
AEB Coordinator
The SkillsCentre,
01.2020 - 01.2020
Administrative Assistant
CCM
Interiors, Brentwood
07.2018 - 08.2018
University of Winchester
BA (Hons) from History and Archaeology
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