Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Sophie Bloomfield

Sittingbourne,Kent

Summary

Education professional with extensive experience in school operations, developed through diverse departmental roles since sixth form. Specializes in SEN administration, combining organizational skills with empathy to address complex student and family needs. Proven ability to navigate safeguarding and logistical challenges in the specialist sector while delivering operational excellence. Highly proficient in ICT systems, Microsoft Office, and Google product suites, with strong problem-solving skills and a commitment to high standards in administrative support.

Overview

7
7
years of professional experience

Work history

Receptionist & Attendance Officer

Elmley Dray School CIC
Isle of Sheppey, Kent
2025.09 - Current

Reception Duties:

  • Greeting visitors, directing them to the appropriate member of staff, managing the flow of people into the school, following safeguarding procedure.
  • Technical Proficiency: Google Workspace (Expert)
  • Technical Proficiency: Microsoft (Expert)
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
  • Reviewed and assessed planning applications, ensuring compliance with legislation.
  • Answering phone calls, responding to emails, and communicating with parents,staff and other external calls, booking appointments.
  • Providing administrative support to teachers and staff, including scheduling meetings, preparing documents, and managing records including logging student attendance, managing the school calendar.
  • Increased efficiency of document retrieval with a well-organised filing system.
  • Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
  • Maintaining attendance records for students, signing in visitors, and ensuring accurate information is recorded.
  • Assisting with the planning and organisation of school events during the school day.
  • Handling mail, maintaining a clean and organised reception area, administration of first aid.
  • Ensure you have read and follow the school's safeguarding policies.
  • Ensure you follow the safeguarding procedure at all times and report any concerns.
  • Ensured student welfare by developing and implementing comprehensive support systems.
  • Managed high-risk cases to ensure child safety.

Attendance Officer:

  • Daily Registration: Monitor and update morning and afternoon registers using School Pod, ensuring 100% accuracy in coding (e.g., Medical, Educational Activity, or Authorised Absence).
  • Generate daily, weekly, and termly attendance reports for the Senior Leadership Team (SLT) to identify trends and "at-risk" students.
  • Ensure all records meet Department for Education (DfE) standards and are ready for internal audits or Ofsted inspections.
  • Collaborated with teaching staff, resulting in a comprehensive approach to attendance management.
  • Attended multi-agency meetings discussing strategies for improving overall student engagement and participation levels at school events and activities.
  • Conducted home visits for resolving truancy problems.
  • Closely monitor attendance for students with EHCPs (Education, Health and Care Plans) and Child in Need (CiN) or Child Protection (CP) status.
  • Coordinate with local authority transport teams to resolve logistical issues that prevent students from reaching school.
  • Implemented initiatives to promote the importance of regular school attendance amongst students and parents.
  • Fostered positive relationships with students to encourage regular school attendance.
  • Facilitated meetings between parents and school administrators concerning persistent absence cases.

SEN Teaching Assistant

Aspire School - Bourne MAT Alliance
Sittingbourne, Kent
2022.09 - 2025.07
  • Provided emotional support during challenging situations; instilled resilience in pupils.
  • Assisted in the development of Individual Education Plans, enhancing student support.
  • Designed individualised lesson plans for improved academic performance.
  • Managed behavioural challenges effectively, maintaining a positive learning environment.
  • Enhanced student comprehension by creating adaptive learning materials.
  • Created sensory stimuli for pupils with Autism Spectrum Disorder; eased anxiety levels.
  • Collaborated with teachers to implement personalised education programmes, increasing student progress.
  • Carried out regular progress monitoring; ensured consistent academic growth.
  • Liaised with parents and carers regularly, fostering strong home-school relationships.
  • Worked with SENCO to ensure effective planning and delivery of Individual Education Plans (IEPs).
  • Employed differentiated instruction techniques for enhanced student understanding.
  • Fostered inclusivity within the school community; promoted acceptance and respect for all pupils.
  • Improved communication skills for non-verbal children, using non-verbal communication methods, such as Makaton and PECS.
  • Built student self-esteem through positive encouragement, feedback and praise.
  • Provided playground and break time support, supervising up to 10 groups of students simultaneously.
  • Escorted and supervised students on educational visits and out-of-school activities.
  • Created a friendly, positive and inspiring learning environment to facilitate interactions amongst students.
  • Implemented visual aids during lessons; supported better information retention.

Carer

Elvy Court Care Home
Sittingbourne, Kent
2022.02 - 2022.08
  • Regularly checked vital signs as part of ongoing monitoring of patient health status.
  • Encouraged social interaction for improved mental health amongst residents.
  • Utilised active listening skills whilst engaging in conversation with clients, boosting their mood and overall happiness level.
  • Coordinated appointments with healthcare professionals for routine check-ups and treatments.
  • Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
  • Helped maintain a safe environment for all residents, reducing risk of falls or injuries.
  • Facilitated communication between patients and their families for better understanding of care plan progressions.
  • Improved patient comfort by regularly changing bed linens and maintaining cleanliness of personal spaces.
  • Assisted patients with exercises designed by physical therapists to improve mobility and strength.
  • Offered companionship to reduce feelings of loneliness in patients.
  • Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients.
  • Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.
  • Developed personalised care plans which catered to individual needs and preferences of each patient.
  • Worked collaboratively with other carers to provide comprehensive service.
  • Collaborated with multidisciplinary teams to deliver comprehensive care plans.
  • Adhered strictly to privacy rules, respecting the confidentiality rights of all clients.
  • Ensured proper nutrition by preparing healthy meals for patients.
  • Maintained hygienic living environments through regular cleaning.
  • Assisted clients with daily household cleaning, laundry and food preparation.
  • Safely lifted, transferred and repositioned service users using hoists and wheelchairs.

Early years educator

Stepping Stones Nursery
Sittingbourne, Kent
2019.08 - 2022.01
  • Collaborated effectively with colleagues to plan and deliver high-quality educational programmes.
  • Coordinated closely with other staff members for efficient planning of holiday events and school outings.
  • Participated actively in continuous professional development sessions, boosting teaching competency levels over time.
  • Performed regular risk assessments within the school premises to ensure pupil safety.
  • Organised exciting extracurricular activities that promoted cultural understanding and diversity awareness among pupils.
  • Adopted a child-centred approach for fostering independence in learners from an early age.
  • Facilitated holistic child development, creating an inclusive learning environment for all pupils.
  • Maintained comprehensive records of each child's academic progress and behavioural patterns.
  • Promoted positive behaviour using effective classroom management techniques.
  • Boosted the physical development of children by incorporating fun, active learning experiences.
  • Established strong relationships with parents to support children's ongoing educational needs at home.
  • Developed children's social skills through group play and interaction.
  • Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
  • Cared for babies from changing nappies to managing nap schedules.
  • Maintained a tidy, organised environment to facilitate optimal learning outcomes.
  • Conducted risk assessments for activities to uphold Health and Safety.
  • Created a safe environment for staff and children, constantly adhering to health and hygiene requirements.
  • Served as Key Person for 15 children.
  • Applied Early Years Foundation Stage (EYFS) framework knowledge to drive curriculum attainment.
  • Participated in training to meet educational standards and appropriate legal requirements.
  • Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
  • Utilised Makaton and British Sign Language abilities to support students with communication difficulties.
  • Improved communication skills for non-verbal children, using non-verbal communication methods, such as Makaton and PECS.

Education

GCSEs -

Westland's Secondary School
Sittingbourne
2013.09 - 2018.07

NVQ Level 2 -

Swale Sixth Form
Sittingbourne
2019.09 - 2022.07

NVQ Level 3 -

Skills for Growth
London
2019.09 - 2022.07

Professional Development
2022.06 -

Skills

  • Calm under pressure
  • Problem-solving
  • Patience and composure
  • Organisational efficiency
  • Telephone operation
  • Ordering office supplies
  • Email correspondence
  • Hospitality standards
  • Filing system design
  • Data Entry
  • Microsoft Office
  • Well-presented
  • ICT system maintenance
  • Google product suite expertise
  • Microsoft Office suite expertise

Affiliations

  • Baking & Confectionery: Enjoy experimenting with complex recipes and sharing the results with friends and colleagues; requires high attention to detail and patience.
  • Canine Care & Walking: Active dog walker who enjoys the responsibility of pet care and staying physically active in all weather conditions.
  • Countryside Exploration: Frequently take trips to the countryside for hiking and photography, which helps maintain a healthy work-life balance and a love for the outdoors.

References

References available upon request.

Timeline

Receptionist & Attendance Officer

Elmley Dray School CIC
2025.09 - Current

SEN Teaching Assistant

Aspire School - Bourne MAT Alliance
2022.09 - 2025.07

Professional Development
2022.06 -

Carer

Elvy Court Care Home
2022.02 - 2022.08

NVQ Level 2 -

Swale Sixth Form
2019.09 - 2022.07

NVQ Level 3 -

Skills for Growth
2019.09 - 2022.07

Early years educator

Stepping Stones Nursery
2019.08 - 2022.01

GCSEs -

Westland's Secondary School
2013.09 - 2018.07
Sophie Bloomfield